Jose Manuel R.

10+ years’ experience in Customer Service, Supply Chain, and Logistics Coordination, focused on reliable operations and consistent global deliveries. I create scalable process frameworks for organizations undergoing rapid growth, strategic change, or market shifts—where adaptability and ownership matter.I manage end-to-end order-to-cash processes and partner with Sales, Product, Planning, and Finance to drive alignment, efficiency, and transparency across operations.My core strength is stabilizing and optimizing customer service and upstream/downstream supply chain workflows to hit sales targets and position the company as a dependable commercial partner.I operate across strategic, tactical, and operational levels, balancing multiple responsibilities while maintaining oversight and ensuring execution. Colleagues describe me as dependable, collaborative, and a positive contributor to high-performing teams.Experienced in global operations and cross-time-zone collaboration.#SupplyChain #Logistics #OrderToCash #Billing #FreightCoordination #ERP #CRM #CustomerService #Operations #ProcessImprovement #3PL #InternationalShipping