Jose J Cherusseril

Lead technical solutioning for utility-scale PV and BESS projects, supporting developers and EPCs from early-stage feasibility through detailed design Design and optimise PV plant architecture including DC configuration, inverter selection, ILR, combiner strategy, and MV topology Translate UK grid code requirements (G99, P28, G5/5) into plant-level compliance strategies, including voltage and reactive power control at POI Support integration of AC- and DC-coupled storage systems, enabling future-ready hybrid plant designs Act as the technical interface between sales, product teams, and customers, ensuring solutions are technically robust and commercially aligned Coordinate with product management to ensure certification, compliance, and market requirements are proactively addressed Deliver technical training, workshops, and industry presentations for customers, partners, and internal teams Support product launches, exhibitions, and market engagement, translating technical capabilities into customer value

•The day-to-day Distribution Partner management handled technical inquiries and highlighted stock management needs. •Actively supporting Installer partners with presales enquiry including solar PV power plant design, PV inverters training, communication, energy management, and energy storage solutions (residential and commercial). •Proactively seeking to increase sales of the product ranges, extended warranties, and other service sales solutions. •Working with the Marketing team to deliver promotional material and merchandise for exhibitions and campaigns to drive interest and engagement with the Installer base and distribution partners. •Actively supporting the delivery of regular events, including speaking opportunities, sales seminars and product training to the Distribution partners, installers, and preferred partners. •Arranging quarterly reviews with clients in conjunction with the Sales Director and Sales Account Manager to focus sales performance and identify ongoing support needs. •Particular focus on EV Charger business, for approval by government bodies, supporting installers and doing market analysis for feedback and development.

• Solar PV project specialist with accountability for rooftop industrial and commercial business divisions. • Established business development strategies incorporating CAPEX and OPEX modeling. • Ownership of Solar PV projects and project simulation including requirements for more than 10MWp cumulative capacity. • Managed full project lifecycle with technical input into initial designs, component selection criteria, project planning, and scheduling, key milestone updates, stakeholder liaison, testing, and final commissioning. • Collaboratively worked with international teams to ensure quality component selection in line with specific project and installation requirements. • Maintained excellent relationships with all stakeholders and external installation partners; monitored service level agreements to ensure the highest quality installations and service achieved across all projects. • Worked in conjunction with finance teams to analyse and deliver ROI reports to all stakeholders. • Conducted utility bill analysis to create forecasted savings charts for each customer.

• Provided technical support to the sales team through attendance at customer meetings, exhibitions and events. • Supported the creation and delivery of marketing and promotional activities providing technical input into content and information to ensure accuracy. • Delivered multi-city customer training programmes and workshops including at the State Nodal Agency of Renewable Energy. • Provided technical input into proposals including understanding existing site conditions to provide appropriate energy solutions to meet customer needs. • Delivered application-level support including the design and implementation of a micro-grid solution. • Maintained active awareness of industry updates and technological advancements to provide informed comparisons and case studies to support sales teams.

• Delivered telephone and on-site post-installation and after-sales support successfully resolving over 2500 support cases specialising in PV Solutions including PV-Genset, Zero-Feedin and Microgrid. • Utilised CRM systems to accurately record and monitor all support requirements ensuring timely resolution. • Controlled all inventory requirements through cohesive coordination between service warehouse and repair centre team. • Created and delivered customer training programmes to enable robust and sustainable understanding of new systems.

• Motivational leadership of the engineering team. • Work flow management and scheduling to ensure all delivery deadlines achieved. • Collaborated directly with customers to monitor service delivery quality in line with contractual SLA’s. • Completed daily audits to ensure ongoing health, safety and environmental protocols adhered to including equipment and tool checks. • Met with supervisors and engineers to disseminate project and work package requirements to manage key project milestone achievements.

• Successfully delivered over 25 solar water heater installations and commissioning projects. • Delivered a cumulative capacity of 350kWp Solar PV Projects. • Accountable for cost-effective procurement of project components including Solar PV modules and inverters. • Designed and project managed grid-tie and off-grid solar PV power plants in line with highly regulated protocols.