jose rodriguez

trainer ambassador with c-returnd, and also TDR logistics.

− Ensured the smooth running of all day-to-day operations of the business and performed a variety of tasks including sales management, prospecting new clients, negotiating deals and contracts with potential clients. − Expertly dealt with all customer service issues and feedbacks from clients, and conducted regular performance reviews. − Consistently met and exceeded company’s objectives by achieving assigned targets and sales quotas.

My role in VBP was to keep track of executive accounts, and also had team of five in which we where in charge of a part of the marketing side of the company.

− Successfully coordinated all sales and shipment and receiving activities, including stock room management, inventory control, while handling all sales and customer services initiatives.

* − Successfully manage all day-to-day activities including on and offline work produced for all clients, including email templates, banners, brochures, leaflets, and website mock-ups. * − Lead and train all team members to ensure the overall progression and improvement. Collaborate with team members to create and design branding material for client pitches and promotional activities. * − Spearhead production and marketing planning group sessions and meetings. Conceptualize, plan, design, and produce a wide range of specialized graphic and illustrative material, to include multimedia concepts as required. * AREAS OF EXPERTISE * ♣ Graphic Design & Corporate Identity * ♣ Product Specifications * ♣ Concept, Detail & Style * ♣ Project Management & Client Relations * ♣ Animation, Illustration, & Design * ♣ Market Search & Trending * ♣ Trend Forecasting & Identification * ♣ Graphic Arts Technology * ♣ Corporate Branding

− Successfully delivered effective passport solutions to customers while ensuring the adherence of compliance in line with all departmental, and state protocol (Passport Department). − Performed all customer services and administrative support tasks including answering customers’ queries, and providing information on department’s policies and procedures.

− Accountable for completing various freelance design assignments including design of various logos, graphic design, corporate branding, and artwork for a variety of clients. − Scheduled meetings with clients to discuss project progress and review samples, delivered variety of visual aids and graphics for clients to select appropriate style and design. − Created proposals and contracts for different design projects, as well as managed and completed several projects simultaneously while consistently meeting clients’ needs and deadlines.

− Served food and drinks to customers while taking individual choices into account and ensuring utmost hospitality. − Enhanced the customer experience by ensuring each guest received immediate, personalized and professional attention. − Remarkable ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage guests to choose recommended food items. − Provided customers with a premium dining experience through the implementation of effective time management strategies and catering all special request form customers.