J. Tucker, MPA, SHRM-CP

Assess and document the performance of recently hired employees during their probationary period by tracking new hire probationary evaluations. Facilitate the exchange of information and resolution of issues by establishing connections with different entities, including divisions, management personnel, DCAS (Department of Citywide Administrative Services), DOI (Department of Investigation), and OLR (Office of Labor Relations). Manage and access personnel information and records by utilizing citywide HR databases, including PRISE, PMS, NYCAPS, and CityTime. Select qualified candidates from eligible lists by managing civil service hiring pools and list certification for DCAS (Department of Citywide Administrative Services). RESULTS: • Acknowledged as one of twelve distinguished women in the Law Department for making remarkable contributions and achievements in the workplace. • Received the Division Chief Award in 2021 and 2022, along with the Law Department Achievement Award in 2021. • Awarded the prestigious "Employee of the Month" title on five separate occasions. • Ensured fair and equitable compensation for employees based on their performance by conducting a comprehensive review and overseeing the implementation of recurring increment payments and longevity differentials. • Saved time and enhanced the probability of identifying the most qualified candidates by reviewing resumes to align them with specific job requirements and qualifications mentioned in the job posting. • Initiated employee transfers and processed traveling personnel folder requests, ensuring mobility and accurate record-keeping within the organization. • Maximized employee satisfaction and onboarding experiences by responding to personnel inquiries from both employees and new hires.

Created training materials by adhering to latest industry best practices, drawing insights from data and research to ensure their relevance. Leveraged instructional technology for training purposes by collaborating with external vendors and resources. RESULTS: • Assessed and met training needs by developing schedules and designing training strategies, initiatives, and materials. • Contributed to overall growth of participants and improved collective learning within the broader professional community by moderating other agency training and development programs.

Managed daily fund deposits and disbursements, while maintaining accurate records for the Agency's Escrow, Revenue, and Imprest fund accounts. Fostered positive vendor relationships through management of payment processing for vendor invoices, particularly those associated with requests for medical records and other crucial documentation. RESULT: • Supported the organization to achieve transparency in financial operations by entering purchase orders and contract payments into FMS (Financial Management System).