Jorge Sousa

Head of Unified Communications, Virtual Assistants & M2M/IoT Managed Connectivity @ Altice Labs

About

I am an experienced professional specializing in Team Management and Product Management, with a strong focus on Digital Transformation and driving innovative solutions within the Telecommunications, Unified Communications sectors. I am passionate about leveraging cutting-edge technologies such as Cloud Computing, Platform as a Service (PaaS), and Artificial Intelligence to accelerate business success and strategic transformation. My core specialties include: - Team Leadership and Management - Product Management and Innovation - Digital Transformation and Strategic Solutions - Telecommunications and Unified Communications - Web and Communication Platforms - Cloud Computing and Scalable Architectures - Artificial Intelligence (including Large Language Models (LLMs) and Generative AI) - Agentic AI Platforms I am always eager to take on challenges that enable me to harness technology’s power to transform businesses and optimize processes.

Country

Portugal

City

Aveiro

Industry

Telecommunications

Skill

Análise de negócios, Tecnologia da informação, Estratégia de produtos, Arquitetura Cloud Native, Coordenação de projetos, Engenharia de dados, Gestão de engenharia, Design técnico, Liderança técnica, Comunicações unificadas, Engenharia de rede, Comunicação, Diameter, Telecommunications, Software Engineering, GPRS, IP, Software Development, Linux, 3GPP

Experience

Head of Unified Communications, Virtual Assistants & M2M/IoT Managed Connectivity

Altice Labs

2018-2 - Present · 8 yrs 8 mos

Aveiro, Portugal

Head of the following products: 1 - Unified Communications: https://www.alticelabs.com/site/abc/ 2 - Virtual Assistants: https://botschool.ai 3 - M2M/IoT Managed Connectivity: Global and Multi-Operator Managed Connectivity solution / https://www.ptempresas.pt/solucoes/iot/iot-connect

Head of M2M/IoT & API Management & Virtual Assistant - Network and Service Solutions

Altice Labs

2015-3 - 2018-2 · 3 yrs

Aveiro Area, Portugal

Division Manager - Head SmartCities

Altice Labs

2012-2 - 2015-2 · 3 yrs 1 mo

Aveiro, Portugal

Head of SmartCities area, including business & strategy development of the following products / solutions: • Managed Connectivity Solution • NSCL -Network Service Capacity Layer • e-Learning • Medigraf • Parknow • Wallet / Mobile Finance

Development Team Leader

Altice Labs

2005-3 - 2012-2 · 7 yrs

Development Team Leader of the PT product DSCP – Data Service Control Point. The DSCP was designed for handling IP data sessions for GPRS, 3G (UMTS/HSPA), WiFi or WiMax networks. This solution is based upon the 3GPP definition for the Online Charging Function. This concept is then split into Session Charging Function, Bearer Charging Function and Event Charging Function. Session Charging Function is responsible for session control and termination. Bearer Charging Function is responsible for handling charging based on the bearer information, whereas Event Charging Function is responsible for content charging for external platforms. DSCP for handling IP data sessions for GPRS/UMTS or CDMA/1x networks. Also, the solution offers the capability Policy Enforcement through the implementation of the PCRF – Policy and Charging Rules Function component.