Jorge Delgado
Support Engineering Manager @ Microsoft
About
We’re on a mission to empower every person and organization on the planet to achieve more! As a manager in CSS (Customer Services and Support), my main goal is to lead a high-performance team based in several different EMEA countries, supporting customers all over the world. The type of support provided involves deep technical issues, from small to large enterprise companies. As a people manager, my constant goal is to provide full support for my teams, working together to achieve their full potential, to develop their skills and to help their career development. As a business manager, my continuous objective is Customer Focus, maintaining and healthy and sustainable business. I'm an Experienced Manager with a demonstrated history of working in the computer software industry. Strong information technology professional skilled with Oracle and Microsoft knowledge, IT Strategy, Management, Software as a Service (SaaS), and Pre-sales. During all my IT career with more than 20 years, I experienced a wide variety of complex roles, in constant changing and multicultural environments, with a track-record of resistance and resilience.
Portugal
Lisboa
Computer Software
Cross-functional Team Leadership, Analytical Skills, ERP, Public Sector, Accounting, Pre-sales, Business Intelligence, Solution Architecture, Cloud Computing, Oracle E-Business Suite, Enterprise Architecture, Software Project Management, IT Strategy, Oracle Applications, Business Process, Requirements Analysis, Integration, Enterprise Software, Oracle, Microsoft Technologies
Experience

Partner Strategic Consultant
Microsoft Portugal
Lisbon Area, Portugal
Support the strategic definition and the positioning among Microsoft Technologies, emphasizing strategic insights

Principal Consultant
As a Principal Consultant at Oracle, I’ve done a long way from participating in several ERP implementation projects to leading several teams in various complex projects. I’ve also managed an international internal team, to develop new ERP related products.

Gestão de sinistros e de produção
At Espirito Santo Seguros, I’ve participated in a fantastic project to create from scratch a brand new insurance company, gathering requirements and implementing processes before the “go live”. After the KickOff, I was involved in the claims department, managing complex processes related to home and car accidents. I’ve also accumulated a role related to new contracts management.
Jorge Delgado's Contact Information
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