Jorge Guerra Junqueiro
Onshore Operations Director | Leading High Performance Teams @ Novagest Serviços e Gestão S.A
About
At Novagest, our team has pioneered dynamic solutions in hospitality and industrial catering, ensuring health and safety compliance with cutting-edge Cook and Chill methods. With a steadfast focus on operational excellence, we've successfully managed projects in one of the world's largest diamond mines, fostering an environment that thrives on high performance and cross-functional collaboration. Our commitment to innovation has empowered us to design compelling F&B experiences, enhancing customer engagement across diverse markets. Harnessing the power of strategic sales and marketing, we've steered our operations to not only meet but exceed B2C and B2B expectations, while championing sustainable practices that invigorate the local economy.
Angola
Luanda Province
Hospitality
Economics, Economic Development, Geopolitics, International Business Development, Revenue Management, High Performance teams, Problem solving, Client centric, Strategic negotiation, Sales and Marketing management, Customer behavior, Customer centric, Correction planning, Customer satisfaction, Analytic skills, Resiliência, Empenho, SPSS, Posicionamento de mercado, Gestão da cadeia de suprimentos
Experience

Onshore Operations Director | Leading High Performance Teams
Luanda Province, Angola
Spearheaded the implementation of ISO9001, achieving certification as the first 100% Angolan company. Managing 31 complex onshore operations across diverse sectors, including healthcare, education, remote sites and oil & gas. Leading high-performance, cross-functional teams to drive innovation and enhance operational efficiency +1600 employees. Driving the cross-company migration from ERP Primavera to SAP, modernizing site workflows, and ensuring real-time data integrity to support corporate governance and EBITDA growth.

Food Project Manager at Clínica Girassol
Luanda, Angola
Girassol is a private health care Clinic, being one of the best in Angola. Coaching special teams towards Clinic’s F&B service, B2C relations, costs and sales control, leadership and team management, development a dynamic catering service.

Head of Food and Beverage at Angola National Institute of Petroleum
Sumbe, Cuanza Sul, Angola
Coaching teams on F&B management, energizing B2C relations, upgrading sales, achieving ROI by promoting sales opportunities and cost control. Internal auditor for HACCP standards.

Corporate Director of Food Beverage
Funchal, Ilha da Madeira, Portugal
Management of Food&Beverage at the 4 Dorisol hotels. Procurement, towards the right business partner for the Group and developing best comercial practices, as well marketing the brand with high service standards.

Food and Beverage Manager at Novagest
Luanda
Manager of F&B Operations at Novagest, with the role of energizing the unit, creating synergies with the surrounding environment, evaluating business options with profitable F&B operations, leading and coaching teams while maintaining high levels of quality brand and provide an unforgettable sensory experience to customers, thus promoting the return on investement.

Marketing and Communication Consultant Pro Bono
Coimbra Area, Portugal
Consultant at the level of Monitoring, Creating and developing marketing communication strategies, Evaluating impact in social media, analyzing big data, core business design thinking

Coach for Sales&Communication / Food&Beverage Operations Manager
Serviço de Utilização Comum dos Hospitais - SUCH
Centro Hospitalar do Hospital de São João, Porto
National Repositioning of the brand; Analyst of general data to specific brand Notoriety; Supervisor for special catering services (visits of embassies, inaugurations, visits of elements of the Government); Coordinator / F&B operations manager.

Manager Of Operations Food And Beverage
Boosting the unit revenues by creating synergies with the surrounding environment; Evaluate business options, monetize Food & Beverage operations; To manage the team maintaining the high levels of quality of the brand and to provide an unforgettable sensorial experience to the clients, promoting the return.
Education

Business Strategy
Strategy Specialization is a 9-month journey of deep immersion, built upon 3 fundamental pillars for executive leadership: Economics for Managers: Gaining analytical insights into how markets work, understanding competitive dynamics, and assessing the impact of economic forces on strategic decision-making. Business Strategy: Mastering proven frameworks to build and sustain a true competitive advantage, driving real value creation for customers, employees, and suppliers alike. Strategy Execution: Developing the critical tools, skills, and frameworks to successfully implement strategy within the organization and deliver highly impactful, measurable results.

Hotel/Motel Administration/Management
Food&Beverage Management - (Restaurant, Bar and Kitchen), with level V professional qualification, certified by the Ecole Hôtelière de Lausanne and Turismo de Portugal I.P., as Director of F&B and Procurement Management. Qualification assigned to carry out planning, programming, coordination, organization, implementation and evaluation of activities in the Food and beverage sectors, hotel, restaurant and similar industries.
Jorge Guerra Junqueiro's Contact Information
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