Jordan Sweetnam

Chief Commercial Officer, Global Marketplace Experience @ eBay

About

Experienced product leader with a demonstrated history of using digital innovation to drive results online and in omni channel businesses.

Country

United States

City

San Jose

Industry

Internet

Skill

Analytics, A/B testing, Marketing Analytics, Predictive Analytics, E-commerce, Web Analytics, Omniture, Product Management, Multi-channel Marketing, Segmentation, Product Requirements, Business Analytics, Customer Acquisition, Data Mining, Product Marketing, Competitive Analysis, Customer Analysis, Database Marketing, Predictive Modeling, Teradata

Experience

Chief Commercial Officer, Global Marketplace Experience

eBay

2025-5 - Present · 1 yr 5 mos

Senior Vice President and General Manager, Global Markets

eBay

2022-6 - 2025-4 · 2 yrs 11 mos

San Jose, California, United States

Senior Vice President and General Manager, Americas Market

eBay

2019-7 - 2022-6 · 3 yrs

San Francisco Bay Area

SVP, Customer Experience & Product Management

Walmart

2018-1 - 2019-6 · 1 yr 6 mos

Leading a high-performance organization with Design, Analytics and Product Management teams that are focused on delivering an amazing customer experience when shopping Walmart.com and Online Grocery at home, on their mobile devices or engaging digitally in the store.

VP, Customer Experience & Product

Walmart

2016-3 - 2017-12 · 1 yr 10 mos

VP, Seller Experience

eBay

2014 - 2016 · 2 yrs

Responsible for delivering an exceptional experience for the 25 million global sellers doing business on eBay. Lead an organization focused on understanding the unique needs of eBay’s seller community as well as the evolving demands of online shoppers in order to continually improve the experience for sellers and enable their success on eBay’s global marketplace. As the global initiative owner for eBay’s Seller Initiative I oversee the development, strategy and delivery of tools & experiences to consumer & professional sellers globally.

Sr. Director, Business Management & Product Marketing

eBay

2013 - 2014 · 1 yr

North America Marketplaces Responsibilities: - Buyer Experience / Product Marketing for desktop & Mobile Platforms - Regional planning and business operations - eBay Canada (including full P&L ownership)

Sr. Director, Buyer Experience / Product Marketing

eBay

2010 - 2013 · 3 yrs

North America Marketplaces Develop customer and competitive insights through both a qualitative and quantitative lens (eg: conversion optimization) to build bottom-up roadmaps across desktop and Mobile platforms. Lead business / product / analytic teams against those roadmaps to deliver on customer and shareholder outcomes (NPS, Revenue, Customer Acquisition & Engagement).