jonnan lukoda

Perform an end-to-end review of all revenue streams with a view of identifying, quantifying and highlighting any revenue leakages and implement its mitigation measure. Perform an end-to-end review of all direct cost streams with a view of identifying, quantifying, highlighting and correcting any overstatement of cost. Ensure the health of the company is sound by creating a consistency in the review of all Revenue Assurance Processes and controls and achieving compliance scores of over 80% on the activity universe. Improve on internal Audit score to satisfactory rating by closing all open issues under Revenue assurance as well as creating controls around each new product by the company in conformation with the company’s Change Management Process. Training and coaching the RAFM teams with the goal of aiding career advancement Maintaining a high level of employee engagement among RA team members, with a view of retaining above 90% engagement score for each individual member of team. Enforce Change management Process for error free and revenue leakage free product launches.

To design Revenue Assurance and Fraud Management (RAFM) guidelines for new technology (Networks) and IT platform transformation. To design RAFM guidelines and support the service launches for new PAN Africa Commercial product. To perform RAFM related risk assessment and develop mitigation measures to avert the risks for all Airtel Africa group wide projects whose implementation involves configurations on core-network nodes, Intelligent Networks, Postpaid billing platforms, as well as Mediation, Provisioning & Interconnect billing systems and Value Added Services (VAS) systems To train, coach and support RAFM Africa business operations staff in the implementation of new technologies, projects, and products for a First Time Right (FTR) cutover. Develop training Materials and programs for new products/services/Technology being rolled out in Africa To represent Africa RAFM in various Cross Functional fora addressing technical integration, new commercial products and services and technologies, with a direct impact on revenues.

Review all New technology and Commercial Projects that are driven for Airtel Africa from the Revenue Assurance point of view. Draw a Risk Control Matrix and develop controls to proactively address the risks identified.