jones carol

jones carol

retail representative

About

I am highly motivated, driven & goal oriented . I enjoy training and helping others to achieve their full potential. I have started a new chapter in my life and feel that this career change is definitely a move in the right direction. I am excited to see where this takes me and eager to embrace new opportunities.

Country

united states

City

savannah

Industry

retail

Skill

microsoft office, management, microsoft excel, leadership, microsoft word, powerpoint, research, training, process improvement, project management, team leadership, program management, customer service, sales, strategic planning, windows, outlook, inventory management, retail, customer satisfaction, hiring, merchandising, p&l management, time management, inventory control, team building, problem solving, retail sales, coaching

Experience

crossmark

retail representative

crossmark

2018-2 - Present · 8 yrs 7 mos
crossmark sales and marketing

retail supervisor

crossmark sales and marketing

2010-9 - 2016-10 · 6 yrs 2 mos

Excellent customer service and client satisfaction. All aspects of territory management including P&L, scheduling, routing, execution, coaching, training, hiring, terminations, quality control, employee development, travel to cover open territories, Reset Trainer, Trained new supervisors, worked closely with Director of Operations & Home office. Invited to speak at training meetings, Client meetings/ interaction to acquire new accounts. Problem solving, provided assistance with incentive programs, Led team to 100% execution 14 weeks in a row. Managed 2 territories on West Coast while still managing my territory on East Coast and maintained all company goals in home territory while improving open territories execution and training. Consistently provided success stories from rep interaction with clients based on training received. Sent 14 reps into other struggling markets to assist Supervisors with resets and personally assisted and trained in New Jersey, New York, Miami, San Jose, Los Angeles, San Francisco since January 2016 while still maintaining execution etc in home territory.

office depot

customer service manager

office depot

2016-11 - Present · 9 yrs 10 mos

Formed by the merger of Office Depot and OfficeMax, Office Depot, Inc. is a leading global provider of products, services, and solutions for every workplace – whether your workplace is an office, home, school, or car.Office Depot, Inc. is a resource and a catalyst to help customers work better. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials.The company has combined annual sales of approximately $17 billion, employs about 66,000 associates, and serves consumers and businesses in 59 countries with more than 2,200 retail stores, award-winning e-commerce sites and a dedicated business-to-business sales organization – all delivered through a global network of wholly owned operations, joint ventures, franchisees, licensees and alliance partners. The company's portfolio of leading brands includes Office Depot, OfficeMax, OfficeMax Grand & Toy, Viking, Ativa, TUL, Foray, and DiVOGA.

Education

accounting

2013-1 - Present · 13 yrs 8 mos

business management

1990-1 - 1992-1 · 2 yrs 1 mo

jones carol's Contact Information

Email

******@***.com

Phone

(**) *** ****

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