Jon Carrino

Servant Leader with numerous years of experience in education, dedicated to enhancing educational outcomes through strategic planning and innovative solutions, and leading operational departments in achieving their strategic goals and overall fiscal stability.

As the Director of Technology Services, I am the leader that will shape a new district vision and lead us into the future for all things technology related. This will include a renewed emphasis on customer service, curriculum and instruction integration, and greater access to technology for all stakeholders.

As the Supervisor of Technology Services, I oversee the daily operations of the department. This includes regular updates to the Director of Technology Services and other Cabinet level staff. - Assist the Director of Technology Services in selecting, training, supervision, and evaluation of department staff. - Manage all aspects of daily operations for 10 site based Information Technology Specialists. - Write rules, policies, standards, procedures, and training materials for District Information Technology Specialists. - Develops, review, and implement the Technology needs for comprehensive, continuing education, and alternative school sites. - Troubleshoot problems and assign staff to handle repairs. - Identify and order equipment and services for all hardware and software needs. - Prepare cost/benefit analysis of alternative hardware and software solutions. - Serve as the Technology liaison with school site administrators, faculty, staff and students. - Oversee the installation and maintenance of switches, routers, and firewalls as required for connection between the WSHUHSD Data Center, District Office, all school sites, and the Internet. - Provide support for a variety of business administration and instructional computer programs. - Design and manage projects. - Anticipate emerging and long-range system issues and develop appropriate strategies.

- Install and maintain complex applications on District servers. - Maintain specialized and advanced knowledge of networking hardware and software. - Implement remote control software designed to support troubleshooting and software installation across the network. - Design, implement, and maintain Novell and Microsoft Windows servers. - Conduct advanced network and network server troubleshooting. - Prepare cost/benefit analysis of alternative hardware and software solutions. - Survey hardware and software trends and makes strategic recommendations relative to new technology and the needs of the District network. - Acts as security office for District networks, preventing unauthorized access. - Install and maintain switches, routers, and firewalls as required for connection between the WSHUHSD Data Center, District Office, school sites, and the Internet. - Maintains advance knowledge in the installation and maintenance of email systems. - Design and manage projects. - Anticipate emerging and long-range system issues and develop appropriate strategies.

- Perform on-site installation, preventive maintenance, troubleshooting and broad-level repair on PCs, software, equipment, network equipment, and related peripherals. - Respond to work orders and user requests for service. - Configure computers for imaging, Windows installation, and all other workstation software. - Locate and apply current drivers, updates, and applications. - Creates a master image used to clone additional computers. - Troubleshoot and diagnose local area network problems. - Perform daily network administration such as user, group membership, and password changes. - Instruct staff in effective use of equipment and hardware and software systems. - Serve as a resource for computer purchase upgrades and emerging technologies. - Monitor inventory levels of computer supplies and equipment. - Prepare periodic reports and maintains a variety of records related to work orders, repairs, equipment, software, and assigned activities. - Follow established procedures for daily and weekly backup and restoration of data files. - Develop and maintain knowledge of all legacy and new computer applications to be implemented. - Perform hardware and software upgrades. - Maintain technical expertise and competence by attending vendor classes and seminars.

Network Troubleshooting and Administration for Novell NetWare 3.12, NetWare 4.1, IntranetWare 4.11, NetWare 5, NetWare for Small Business 4.1, Microsoft NT Server 4.0, Microsoft NT Small Business Server 4.0, Network Printing Solutions, DOS, Windows 3.11, Windows 95, Windows NT Workstation, Novell GroupWise 5.2, Microsoft Exchange Server 5.5, Arcserve 6 for NetWare, Arcserve 6.5 for NT, Inoculan 4.0, Infinite’s Interchange Email Gateway, Internet Routers, The RightFax Suite, TCP/IP Protocol, IPX/SPX Protocol, and Remote Access (Including Dial-Up Networking, pcAnywhere, Citrix WinFrame, and VNC). Prepare and Implement Full Network Solutions. Hardware and Software Installation. Intermediate Hardware Troubleshooting and Repair. Travel to Customer Sites to Perform Some of the Above Duties. Practical Experience with Word, Excel, PowerPoint, Microsoft Publisher, GoldMine 4.0, Internet Research, and QuickBooks 5.0 Pro. Customer Service and Phones.

Novell 3.12 Network System Administrator (Including Internet Downloading and Email), MRPII Systems (Including Fourth Shift), Database Reporting, Purchasing Agent, Shipping / Receiving Supervisor (Including UPS, RPS, & Fed-Ex Manifest Systems).