
jonathan lang
business analyst lead, product operations
About
An audit & analytics professional with 7+ years of experience in assessing the design of internal controls, building & enhancing compliance and operational processes, & providing insights to executives in mitigating business risk.
united states
san francisco
internet
iso 27001, internal audit, microsoft excel, auditing, it audit, business process improvement, risk assessment, public speaking, accounting, sql, project management, data visualization, data analysis, customer service, collaborative problem solving, vendor relations, adobe software, escrow, client rapport, escrow accounting, expense analysis, operations process improvement
Experience

business analyst lead, product operations
lyft

math and science tutor
pleasanton tutoring
* ◦ Built and maintained successful working relationships with students and parents. * ◦ Structured and paced tutoring sessions through analyzing each student's strengths and weakness * ◦ Tutored subjects such as: AP Statistics, AP Calculus, Algebra II, and Chemistry. * ◦ Independently organized, prepared, and tailored instruction for student's needs. * ◦ Caught any mathematical/conceptual errors students may have and corrected their mistakes.

assistant badminton coach
arroyo high school
* ◦ A National Federation of State High School Associations (NFHS) certified coach. * ◦ Actively supported the Head Coach in improving team standings 4th to 2nd. * ◦ Provided quality one-on-one drill sessions to improve player's technique and form. * ◦ Planned training and conditioning regiments before and during the season.

student manager
a.s soft reserves
* ◦ Handled daily inventory, reordering and accounting/reconciliation tasks * ◦ Recruited Professors and corresponded with professors on their materials * ◦ Corresponded with publishing companies through letters/internet to obtain copyrights for materials * ◦ Compiled End-of-School-Quarter Accounting and Budget Recharges on Excel * ◦ Responsible for correspondence to printing vendor and handling any printing issues * ◦ Handled customer concerns/complaints/refunds * ◦ Compiled End-of-School-Quarter Accounting and Budget Recharges on Excel * ◦ Responsible for correspondence to Printer (ie Kinkos) and handling of any printing issues * ◦ Provided quality customer service

market research intern
tac financial, inc.
* ◦ Researched companies in various industries * ◦ Compiled information and leads onto Oracle CRM database * ◦ Assisted in identifying potential business partnerships with Vice President of Sales Operations * ◦ Worked in a team to achieve project goals and delivered them on time. * ◦ Wrote a Research Paper regarding population who has little or no access to financial services

cashier
a.s soft reserves
◦ Performed clerical tasks for managers such as photocopying, answering the phone, etc. ◦ Assisted managers in inventory control and opening/closing store

senior auditor
alameda county
* Using General Accepted Government Auditing Standards (GAGAS): * ◦ Determine the audit objectives, scope, resources and procedures necessary for an audit assignment. * ◦ Effectively lead an audit team to complete an audit on time and within budget. * ◦ Analyze, evaluate and summarize simple to complex financial and statistical data and prepare recommendations. * ◦ Planned compliance, performance, and financial audits using questionnaires and interviews with personnel. * ◦ Analyzed high risk areas under the scope of the audit. * ◦ Created audit work papers in Excel to gather, analyze and track data trends. * ◦ Built rapport and created buy-in with key departmental auditee personnel through in-person meetings, weekly status reports, and discussion of issues as the audit progressed. * ◦ Drafted audit reports for high level management which concisely details the audit findings and recommendations for the auditee. * ◦ In a consultant capacity, guided departments to complete value-added Controlled Self-Assessments.

auditor associate
alameda county
* ◦ Examined, priced and recorded various legal documents pertaining to real estate. * ◦ Applied applicable government statutes and codes to situations where exemptions, recordability, or fees/taxes are an issue. * ◦ Corresponded in-person and through writing with title companies to work out issues regarding document recordation. * ◦ Collected and processed fees/transfer taxes for recording documents. * ◦ Researched, located, and issued official public records for the general public. * ◦ Examined Official Public Records for quality control. * ◦ Indexed and verified information on Official Public Records.

internal auditor
old republic title company
* Lead and conduct engagements that reviewed financial, operational, and compliance data of contracted agents and owned offices in a timely manner. * Assess corporate IT risk under ISO 27001 standards. * Audit escrow accounting and title files of real estate transactions for process and compliance issues. * Pinpoint business process improvement opportunities and prepared recommendations. * Build rapport with key state managers and senior executives to foster transparent communication and acceptance of audit recommendations. * Track outcomes, monitor management responses, and validate observations have been corrected. * In an advising capacity, educate contracted agents on the current legal and regulatory risks in the industry.
Education
uc san diego
management science
Minored in: --Accounting (7 courses + 2 courses in Advanced Cost Accounting and Individual Tax) --Interdisciplinary Computing in the Arts (ICAM) Cross-disciplinary minor comprised of understanding art, media, and technology and how new art forms and mediums can evolve with current tools that are used. Activities and Societies: UCSD badminton team
jonathan lang's Contact Information
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