Jonathan Soloman

Spearheading global and domestic recruitment across India, USA, and UAE, managing technical, commercial, and leadership-level hiring requirements for multiple business verticals. Majorly handling not tech hiring in white collar Senior Management Level i.e (CXOs, VP, GM etc.) for Finance & Account and Sales Department. Collaborating closely with business heads, functional leaders, and hiring managers to determine manpower needs, forecast talent demand, and design effective hiring strategies aligned with organizational goals. Leading the full recruitment lifecycle, including job requisition management, sourcing, screening, competency evaluation, interview coordination, selection, offer management and onboarding of candidates. Creating and maintaining data-driven recruitment dashboards to track hiring metrics such as time-to-fill, pipeline health, sourcing effectiveness, and cost- per-hire. Managing the complete onboarding process, including LOI/offer issuance, documentation verification, pre-joining engagement, Background Verification, Reference checks and final joining formalities. Strengthening and managing partnerships with staffing vendors and overseeing third-party contractual hiring to ensure availability of high-quality talent. Driving employer branding initiatives and contributing to diversity hiring efforts across departments.

 Managing End to End Recruitment Process for USA, India, UAE, Vietnam, Nigeria, Rwanda locations for IT and Non-IT positions.  Leading and managing a team of 14 recruiters and ensuing their daily performance met operational KPIs.  Overseeing Volume and Specialty hiring for positions ranging from entry level to senior level.  Make sure of TAT and SLAs are met as discussed or agreed with Stakeholders.  Developing and implementing effective candidate sourcing strategies.  Collaborating with Clients/Hiring Managers to understating hiring needs and requirements.  Motivating team members by make them feel a valuable part of team, appraising their achievements through positive feedbacks and rewards & recognitions.  Connecting with team on a weekly basis to understand their challenges, if there are any and provide them with solution or help them accordingly.  Providing team member training and coaching as per the requirements.  Create an open communication environment with team by taking and providing constructive feedbacks.  Developing and implementing effective sourcing strategies to attract qualified candidates.  Consistent communication with clients and stakeholder to keep the recruitment process streamlined.  As an individual contributor, souring (LinkedIn, Naukri, indeed, social media) and shortlisting candidates. Conducting Phone Screening, F2F screening, resume screening and scheduling Interviews with appropriate Hiring Managers.  Closing the open position within the given budget.  Working on W2, C2H, 1099 requirements for USA entry level roles.  Coordinating actively with Hiring Managers during the recruiting process of candidates so, that candidates are updated with the feedbacks on time.  Creating monthly performance report of my team to present the targets are met as per the TAT and SLAs.

 Managing End to End recruitment life cycle using SAP Success Factor to make sure step by step employee recruitment process management.  Handling a team of 8 Recruiting Coordinator. Make sure TAT and SLAs are met as agreed with stakeholders.  Collaborating with hiring managers to understand the hiring needs and key responsibilities.  Requisition creation for US team and free and paid job posting on career websites and on job boards.  Souring candidates from job boards LinkedIn Recruiter, Career Builder, Monster, indeed.  Screening and shortlisting candidates as per the requirements.  Scheduling and coordinating interviews with appropriate hiring manager and keep following up with Hiring manager for updates to keep the coordination and recruiting process streamlined.  Create the clear and consistent communication environment with hiring managers and candidates.  Keep the candidates engage during recruitment process to reduce the back off numbers of candidates.  Close the position within the given budget by negotiating with candidates.  Prepare offer letters as per the offered compensation to them.  Preparing weekly data report for team and share it with Team manager before week ends.

• Web Chat Support for O2, one of the leading UK Telecom Companies. • Providing assistance to customers and resolving queries in real-time. • Supporting the team in the absence of the Team Lead. • Maintaining higher Customer Satisfaction scores and ensuring customer queries are resolved efficiently to avoid repetitive contacts for the same query. • Providing training with full assistance and support to newly hired batches to help them learn quickly and efficiently. • Mentoring team members on a daily basis for higher client satisfaction.