Jonathan Policarpo

Automation of new client onboarding through the automated installation of Senior systems; Development of Shell and YAML scripts for infrastructure data collection and system monitoring; Advanced manipulation of technical data and configuration files using JSON Query and Regex; Environment provisioning focused on reducing setup time and mitigating manual errors during client onboarding.

Deployment of proprietary systems in the cloud (IBM, AWS, OCI); Development of powershell scripts for automation in the installations of the environment, reducing delivery time by up to 90%; Cloud standard restructuring for LGPD compliance and improved maintenance and creation for the service and support sector; Creation of an app using PowerApps for better visualization and distribution of data to internal departments.

Support related to configuration, updates, and adjustments in environments; Middleware, web services and rules integrations; SUpport for the use of Glassfish/IIS/Network/Firewall; Configuration and parameterization of Oracle/SQL Server databases; End-user support regarding software integration tools; Environment analysis with a focus on performance.

Network management - Fortigate Firewall; Interconnection of Linsper Group units; Active Directory management; Microsoft 365 Services management; Internal/External DNS management; WSUS management; Virtualization with Hyper-V Server Core - Vmware; Management of Windows, Linux, Storage, Cluster servers.

Remote and on-site support for users (Apollo ERP); Installation of standard images for desktops and laptops; Backup/maintenance of VMs; Implementation/management of infrastructure and network monitoring tool.

Remote and on-site support for users (Senior ERP, sales force system, routine processes); Installation of standard images for desktops and laptops; Mobile telephony management; Participation in network restructuring and Senior ERP updates; Migration and backup of VMs; Implementation/management of Microsoft tools (WSUS, Hyper-V Server, AD, DHCP); Implementation of a ticketing system and file server integrated with AD on a Linux server.

Drawings for approval and certificates; G-Codes; Export and release of projects; Proficiency in proprietary programs; Skills in AutoCAD, Lotus Notes, Baan; Training new employees in Lotus Notes, AutoCAD, G-Codes, and ABB's proprietary programs.