jonathan pierce

jonathan pierce

director, campus culture and engagement

About

I bring strong communications skills, strategic perspective and sound judgment, as well as international commercial experience. I enjoy leading people, and foster a culture of creativity and empowerment to get things done. I specialize in culture, change management, social media, digital, marketing, communications and customer service. Specialties: Social media; Culture; Engagement; Change management; Strategy; Advertising; Integrated marketing; Integrated communications; brand management; customer service; customer communications; content; strategic marketing; marketing communications; new media; digital; airlines; travel; aviation; corporate communications

Country

united states

City

irving

Industry

airlines/aviation

Skill

strategy, marketing communications, marketing strategy, integrated marketing, digital marketing, social media marketing, social media, marketing, marketing management, management, leadership, direct marketing, brand management, airlines, crm, advertising, strategic planning, analytics, loyalty programs, loyalty marketing, online marketing, change management, corporate communications, b2b marketing, competitive analysis, business planning, team management, new media, team leadership, communication skills, media planning, e commerce, multi channel marketing, customer acquisition, cross functional team leadership, collaboration, sponsorship

Experience

american airlines

marketing communications manager - europe

american airlines

2000-9 - 2006-10 · 6 yrs 2 mos

Managed direct marketing, frequent flyer acquisition and retention initiatives. Launched brand and tactical advertising campaigns. Managed marketing solutions for 6 countries across Europe, including brand-building marketing and customer acquisition initiatives. Managed B2B marketing for UK and Europe, including all direct marketing, tactical offers, product collateral and database management. Launched co-branded credit cards in 5 European markets Launched joint marketing programmes with UK travel agencies, including branch activity, customer promotions and agent incentives.

american airlines

head of emea marketing

american airlines

2006-10 - 2011-3 · 4 yrs 6 mos

Responsible for Europe POS marketing activity including brand, advertising, digital, marketing communications, sponsorship, events and promotions. Developed marketing strategy & business planning, leading a team of 16. Evolved the American brand in the UK, within context of the global brand strategy, through introduction of the successful Kevin Spacey advertising campaign. Growth of digital revenue through extensive display & search advertising, in parallel with creation of engaging digital customer content & promotions. Launched social media channels for Europe. Managed media planning for all advertising activity in European markets.

concert

marketing manager

concert

2000-1 - 2000-8 · 8 mos

Marketing Manager - Concert (BT & AT&T joint venture) Accepted role in transition and launch team, responsible for knowledge management and marketing communications for Global Finance sector. Developed and launched industry knowledge management program for international sales team to facilitate sales growth and customer relationships.

bt

marketing manager

bt

1996-9 - 2000-1 · 3 yrs 5 mos

Devised IP and mobility marketing campaigns to major corporate clients to increase share and revenue. Created consumer partnership marketing solutions with global banks. Managed exhibition from design to launch with responsibility for planning and implementation.

natwest

marketing assistant

natwest

1994-10 - 1996-9 · 2 yrs

* Marketing Management Graduate Scheme * Developed marketing campaigns for telephony, PC banking and ATM's. * Launched NatWest’s premium telephone banking proposition, managing development of customer collateral and assisting in acquisition.

american airlines

director, campus culture and engagement

american airlines

2017-7 - Present · 9 yrs 3 mos
american airlines

director, social media and creative services

american airlines

2011-3 - 2017-7 · 6 yrs 5 mos

American Airlines Cargo is a division of American Airlines, Inc., and provides daily scheduled cargo lift capacity to major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. American provides one of the largest cargo networks in the world, with cargo terminals and interline connections available across the globe.The AA Cargo Sales Force is ready to help you succeed in the shipping industry. From routing to rates, contact our worldwide sales offices to get the information you need. Learn more at: https://www.aacargo.com/utility/sales.jhtml.

Education

university of wales, swansea

university of wales, swansea

university of wales

university of wales

swansea university

swansea university

marketing

1990-1 - 1994-1 · 4 yrs 1 mo
cim | the chartered institute of marketing

cim | the chartered institute of marketing

marketing

1995-1 - 1996-1 · 1 yr 1 mo

jonathan pierce's Contact Information

Email

******@***.com

Phone

(**) *** ****

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