Jonathan P.
Director
About
As an IT-04 Manager at Employment and Social Development Canada (ESDC), I’m proud to lead digital initiatives that modernize service delivery and strengthen Canada’s public service. With a focus on innovation, collaboration, and responsible technology, I help drive forward solutions that enhance operational efficiency and improve outcomes for Canadians. I bring over a decade of experience in IT operations, service management, and team leadership to the federal government. I am passionate about building inclusive, high-performing teams and leveraging digital tools like generative AI and cloud technologies to support ESDC’s mandate of delivering accessible and people-centered services. Rooted in values of integrity, transparency, and continuous learning, I’m committed to creating an empowered digital workforce and shaping the future of government services.
Canada
Bathurst
Government Administration
AI Operations, AI Software Approval, Cross-functional Team Leadership, Management, Strategic Leadership, Team Building, Artificial Intelligence (AI), Business Systems, Operations Management, Technology Management, Risk Management, Lean Six Sigma, Agile Methodologies, Scrum, ActionScript, C#, Flash, Video Games, JavaScript, Programming
Experience
Director
SECUCLIC CYBER SAFETY & DIGITAL AWARENESS CANADA
New Brunswick, Canada
Non-profit organization providing digital literacy training for vulnerable people
Director and CEO
GJ Residences Inc
Canada
- Real estate management and property maintenance (commercial, residential, vacation homes, etc...) - Construction Projects (small commercial and residential) - Grounds Maintenance (landscaping, snow removal, etc...) - IT consultations (Building Automation System Programming - Delta Controls)
AI Operations Manager
Government of Canada
Artificial Intelligence centre of enablement
Acting Director of ESDC's Artificial Intelligence Center of Enablement
Government of Canada
IT TEAM LEADER
Government of Canada
Innovation
Artificial Intelligence center of enablement
IT Analyst
Government of Canada
Artificial Intelligence center of excellence
Systems Analyst
Government of New Brunswick / Gouvernement du Nouveau-Brunswick
New Brunswick, Canada
Infantry Soldier
Canadian Armed Forces | Forces armées canadiennes
Primary reserve unit - part time
Systems Programmer
Zenabis Global Inc.
Building Automation System Software Engineer
IT Contractor
Pollock Technologies
PC / MAC Consultations / repair update services -Completed contracts for customers involving: -Repair of computer systems -Upgrades to computer systems -Systems recovery -Establishing / Upgrading /maintaining computer networks -exceeded service level agreements -maximized IT infrastructure potential while minimizing project Costs to client -leverage cloud-based technology. -create custom scripts and software applications in vbscript, visual basic, powershell, objective C, C#, C++, javascript, Java, HTML5, CSS3, .NET, along with various APIs.
Banking Advisor
RBC
New Brunswick, Canada
-day-to-day banking -loans and credit products including mortgage maintenance -investments (GICs, Mutual funds) -savings advice and budget creation -customer relations and advice(referrals to specialist)
Retail Manager
Best Buy Canada
New Brunswick, Canada
-responsible for all aspects of the SWAS(Store Within A Store) Bestbuy Mobile operational effectiveness -reporting, business meetings, financial analysis/review, budgeting -motivating/training personnel to meet+exceed business objectives -inventory control, ordering, marketing -group presentations/ meeting planning and execution -client/team conflict resolution -delegate tasks effectively and discover opportunities for growth and establish growth strategies among staff. -day-to-day store management duties and general accounting -coordinating vendor training between staff and partners -participate in major store events in-store and outside of store. -provide overall leadership in all aspects of business operation.
IT System Administrator
Pettitcodiac Watershed Alliance
Moncton, NB
The organization is a charity organization and I managed all of their IT needs as a volunteer.
Education
University of New Brunswick
Business Administration and Management, General
DEGREE IN PROGRESS
Jonathan P.'s Contact Information
Phone
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