Jonathan Carr

Electric motor, generator, compressor and pump repair and sales.

· Maximizing computerized inventory software to monitor, track and stock inventory levels accurately · Conducting regular cycle counts · Ordering inventory when stocks are low and/or needed for specific project builds · Sourcing strategic suppliers and maintaining relationships with them · Addressing problems in supply chain and finding alternate solutions ERP Management & Implementation · Responsible for choosing the best, most comprehensive ERP platform, meeting the pre-determined requirements set for the company. · Responsible for implementation of ERP (NetSuite) and ensuring a successful company wide roll out and adherence to ERP guidelines · Defining proper ERP implementation roles and responsibilities for internal teams

· Mortgage Loan Originator – complete loan applications for perspective clients, analyze their Credit/Debt to Income situation and pre-qualify or deny the loan. If pre-qualified, work closely with client to gather necessary documentation needed for underwriting completion and walk the loan through underwriting all the way to closing the loan. · Marketing/Social Media – Develop, design and produce all marketing products (i.e. brochures, business cards, web graphics, yard signs, mugs, calendars, etc.) Maintain company website, Facebook page, Twitter, and LinkIn accounts. · Computer/Phone Systems – maintain LAN and all associated desktops/laptops, insuring all systems/software are updated regularly, protected properly and maintained. Set up and maintained internet phone system and call tree design insuring its optimal performance.

· Develop new customer accounts on a nationwide basis increasing market share in the lumber market for Conner Industries by offering value added products and services. · Design, test and implement new product packaging designs improving the efficiency and cost of customer’s material handling needs. · Maintain customer billing to insure on time bill payment. · Develop strategic sales account plans aimed at growing and retaining my customer’s business. · Position myself as an integral part of my customer’s supply chain management.

· Develop and maintain strong relationships with customer contacts insuring AT&T as the primary vendor of choice when purchasing procedures are instigated. · Develop strategic account plans and sales proposals/presentations to grow and retain customer business. · Coordinate with Product Management on innovative products to meet customer needs. · Prepare forecasting and revenue analysis for account base. · Project managed complex network installation and modification projects to ensure timely completion and customer satisfaction. · Perform network sales, design, and pricing for wholesale wireless carrier accounts worth $50,000,000+ in annual billing.

· Implemented sales strategies in support of a wireless sales account team. · Project managed a specific module of wireless carriers in conjunction with the coordination of workgroups internal to Southwestern Bell Telephone within the five state Southwestern Bell Telephone region.

· Primary management point of contact for all, complaints and questions regarding customer orders. · Collected and analyzed data for three separate performance measures. This data was reported on a daily basis to the officers of Southwestern Bell Telephone, on a monthly basis to the Texas Public Utilities Commission, Federal Communications Commission and to all customers requesting the data. · Approved payroll, vacation time and work schedules for 20 customer service representatives directly responsible for the screening and scheduling of all customer service cuts and restorations.

· Primary management point of contact for all escalations, complaints and questions concerning the receipt and completion of customer’s service orders. · Supervised and developed a team of twenty-two service representatives responsible for successfully meeting a twenty-four hour order turn around standard. · Processed over 60,000 orders on a monthly basis and maintained a twenty-four hour turnaround success rate of 98.5%. · Served on four project teams that aided in the development of policies and procedures for the Local Service Center environment. 1) Standards Development Team 2) Manual Order Mechanization Review Board 3) Force Study Committee 4) Process & Procedures Improvement & Implementation Team · Supervised and developed service representatives that processed Residential, Simple Business and Complex Business telephone service orders.

Major accounts sales manager with primary clients being (at the time) Cingular and Verizon Wireless.