jonas larsen

it-systemkonsulent

About

Is extrovert, cooperative and helpful with a good mood Is a good listener and possess a structured questioning technique Can handle multiple tasks simultaneously Is very responsible and safety conscious Can work both independently and in a team and have a good sense of order Has a good overview in stressful situations Has a structured approach to tasks and get them completed Is flexible, enterprising, quality conscious and willing to knowledge sharing Is positive and open to new and extended tasks / changes Strives to serve business customer needs.

Country

denmark

City

køge

Industry

information technology and services

Skill

service desk, software documentation, it service management, itil, windows server, photography, it operations, photo editor, windows, incident management, service management, it management, active directory, quality assurance, project management, service delivery, html, sla, windowsserver, vmware, it serviceadministration, teknisk support, digital fotografering, fotografi, studie fotografering, teamledelse, topdesk, stonebranch

Experience

chief photographer

cult a/s

2010-2 - 2012-2 · 2 yrs 1 mo

it-supporter

domea.dk

2017-2 - 2019-4 · 2 yrs 3 mos

* 2nd level Service Desk. * IT Support for Internal & external business customers. * Service Desk software administrator, Procedure implementation & documentation, IT Projects implementation. * List of user supported applications: TOPdesk, RDS, Microsoft office 2010/2013/365, Windows server 2003/2008/2012, AD, RDS, PowerShell, IOS & Android phone support, Employee photo to intranet and ID-card.

photographer

borg foto

2014-7 - Present · 12 yrs 3 mos

warehouse employee

medicotest a/s

1999-8 - 1999-10 · 3 mos

Packing electronics for medical purposes.

it consultant

sopra steria

2014-12 - 2015-1 · 2 mos

* Hired thourgh Sopra Steria. * A part of the Hyper-Care team, during the night shifts supporting the offshore rigs and offices (Typically in timezone UTC +08:00) * Outlook support for Maersk Drilling during their migration from @maersk.com to @maerskdrilling.com * Problem solving, customer handling and procedure creation.

photographer

cult a/s

2008-2 - Present · 18 yrs 8 mos

* Capture the nightlife of Copenhagen in pictures. * Helping at Cult events. * Branding and promoting for Cult

assistant team manager

cult a/s

2014-3 - 2015-3 · 1 yr 1 mo

Handle and prepare the event girls uniforms and merchandise. Preparing and maintaining the company's event crew vehicle.

it operator

ibm

2005-8 - 2009-7 · 4 yrs

IT Surveillance of major companies, both Domestic and International.

external it consultant

folkemuseet

2003-8 - 2004-6 · 11 mos

it support consultant

ny carlsbergvejens skole

2002-12 - 2003-8 · 9 mos

Maintainance of the school, and IT-systems.

it support consultant

jaynet a/s

2015-11 - 2017-1 · 1 yr 3 mos

Service Desk in operations and security. IT Support for business customers, as well as network Support for private customer. Service Desk Software / Procedure documentation, Creating iris scans and manage hosting access, System monitoring and much more. List of user supported applications: OTRS, Nagios, IPNordic PBX setup, Microsoft office 2010/2013/365, Windows server 2003/2008/2012, VMware, Horizon & DAAS VDI, RDS, POS support, CSM user administration, Accesscard setup with Iris scanning, IOS- Android- Windows phone support, Employee photo to intranet and ID-card.

it support consultant

sopra steria

2011-9 - 2015-10 · 4 yrs 2 mos

* Servicedesk, On-Call guard, Software/Procedure documentation, Performing Monthly Reports. * administrating Windows and Lunix/Unix/Aix serveres. * List of user supported applications: HP Service Center, BMC Remedy, Cisco Call agent, Cisco VPN client, Microsoft office 2010/2013/365, Canon and Xerox network printers, Customs useradminstration, Android & Windows phone support. * Access cards producing and creation, Employee images for intranets and ID Card.

it support technician

logiqit.com

2011-6 - 2011-7 · 2 mos

* Small and medium-sized business support. * Remote support, customer visits and server maintance. * Technologies: DiskWipe, LabTech, RemoteDesktopManager, * WinSCP, Putty, Fonality HUD, TeamViewer 6, N-able, Auto-Task, * LogMeIn, Postini, Microsoft Terminal Server , Setup of CanIt * Clustering in Debian Linux as a part of The Roaring Penguin * package, Server rack setup.

production support specialist

ibm

2009-7 - 2011-2 · 1 yr 8 mos

Part of the quality/service improvement project of the operations handbooks in Danskebank and documentation quality assurance team for several other customers. Supporting system/application projects to ensure quality and SLA's are fulfilled when the system/application go live. Hopefully helping to keep the job easier for the operatores.

it support consultant

dong energy

2004-6 - 2005-8 · 1 yr 3 mos

IT-Supporter at the IT dept. Supporting DONG users worldwide. Domestic and International (Drilling rigs at the sea)

course preparation team

logica

1999-8 - 2000-10 · 1 yr 3 mos

Setup IT-systems for education and small projekts. Sep 1999: Teaching kids to use e-mail and Internet.

it-systemkonsulent

domea.dk

2019-5 - Present · 7 yrs 5 mos

* IT-system consultant * Server maintenance/troubleshooting and IT projects for Domea.dk users and their business customers (both from office and onsite). * Server operations, Software upgrades on servers, Software / Procedure documentation creation, IT project implementation and execution, support improvements. * Mainly responsible for learning the construction of Domea.dk server system, in order to maintain it, and perform system cleanup. Maintain knowledge database for error handling and work procedure. * Customize Domea.dk IT standards in collaboration with management. * Technologies: Microsoft Office 2010/2013/365, Windows server 2003/2008/2012/2016, Hyper-V, vSphere, RDS troubleshooting, PowerShell scripting for AD and Exchange, Data collection from SCCM database, SSMS and more.