Jonah Lau

- Acquiring local F&B business collaboration opportunities with a profession in Coffee and Tea - Customising beverage solutions to restaurants, focusing on Coffee and Hong Kong Milk Tea demonstration and consultation - Offering on-site beverage equipment support and product knowledge education to several local segments (mainly office, local restaurant, and chain store) - Maintaining routine sales-related administration with the internal team and account management

- Maintaining daily & seasonal business relationships with supermarket accounts within the HK market: PnS Fresh, HKTV, Muji, Sogo and Qdama - Exploring potential fresh fruit items and collaborating with Procurement, aiming to customise long-term sales plans with different accounts - Sales revenue doubled on Muji account, increased by more than 50% on Qdama and Sogo, and rose 50-100% on HKTV compared to the quarters in 2024 F.Y.

- Acquired potential local and international business collaboration opportunities (Nina Hospitality, ColourPop, etc.) - Managed in-team digital marketing-related operations (SEO, Ads, Graphics, etc.) - Online Retail partnership communication and account management

- O2O Retail Management, mainly focus on physical sales. - Operation Planning including but not limited to floor movement, layout and design, and safety and satisfactory execution. - Product Procurement and Offer Communication.

- Collaborated with the eBay HK team in promoting eBay Cross-Boarder Trade (CBT) in the Hong Kong luxury handbags and watches market. - Conducted primary market research to investigate local luxury handbags and watches market trends and sellers’ perceptions towards CBT. - Formulate 1-year marketing strategies to enlarge eBay’s online market share and seller network in the targeted market through campaign series.

- Collaborated with Rebranding and System Development Projects, accounted for bilingual social media content creation and Shopify website development. - Managed business partners' relations, communicated with business clients, and handled daily transaction orders and records. - Managed administration records and internal production operations.