jon twidale

project manager

About

A senior IT leader providing clear direction. Known for getting things done. Creates strong relationships for delivery of service & project. Proven for transformation of systems & leading insource/outsource. Leverage of 300 staff & $nM budget. Leader of agile projects and system lifecycle with safe decommissions.

Country

united kingdom

City

crewe

Industry

information technology and services

Skill

it service management, itil, service management, supply management, it management, change management, outsourcing, it strategy, project portfolio management, vendor management, project delivery, service delivery, it outsourcing, stakeholder management, cross functional team leadership, project management, crm, integration, information technology, infrastructure, it operations, sla, incident management, management, team leadership, project management office, strategy, operational excellence, change control, program management, people management, sox, disaster recovery, risk management, cmdb, service continuity

Experience

business it manager

d2d icl

1990-8 - 1994-2 · 3 yrs 7 mos

Business IT focussed service management for contract electronics manufacturing. Technical support for warehouse control system from dbase updates,application sme and peripheral PLC assets

senior it leader

actively seeking

2018-6 - Present · 8 yrs 4 mos

project manager

barclays

2019-2 - Present · 7 yrs 8 mos

global it service manager

astrazeneca

2009-2 - 2010-7 · 1 yr 6 mos

Global I.T. responsibility for mutiple outsourced Middleware service lines for AstraZeneca to 30,000 users and complex matrix management solutions. IBM MQ, SOA,B2B,Business Objects and Web Hosting. Supplier management, business case creation and project management of new solutions. Designed Service Introduction model to reduce project handover escalations

it service manager

astrazeneca

2004-9 - 2009-1 · 4 yrs 5 mos

I.T. service & project design and delivery for Global Sales and Marketing function. Creating a tightly controlled ethical customer relationship management and website design with deployment for AstraZeneca globally. Created an early business case for outsourcing. I led the contract design with our legal teams. Management of 20 technical staff.

business it manager

celestica

1996-1 - 2003-1 · 7 yrs 1 mo

I.T. service management for early onshore outsourced service model. Global head office assignment to develop & blueprint new HR IT Career Management matrix

business analyst

tnt

1989-10 - 1990-7 · 10 mos

Business Analyst working on data analysis and costing proposals for new outsourced contracts for logistics contracts.

lead it infrastructure service manager

astrazeneca

2010-8 - 2012-9 · 2 yrs 2 mos

Global service management and delivery of several Middleware,Citrix,Business Objects and B2B/Integration service lines. Managed a matrix of on/off shore; in and outsourced teams and suppliers. Contract manager and software asset manager for $M budget.Created the largest European implementation of Business Objects reporting from business case to implentation and operation. SOX control owner and implementor

it lead - enterprise database, middleware and hosting

astrazeneca

2012-9 - 2017-9 · 5 yrs 1 mo

Global ownership of IT service and programme delivery for astrazeneca for 30,000 users and technologies of Oracle/SQL/Open Source Dbase, Citrix,Middleware, WebLogic and OVM. Public and private cloud deployment using IAAS and PAAS. Budget ownership for licence, operation, project and 200 staff. Infrastructure transformation and license optimisation saving multiple $M. Lifecycle management from business case through implementation and decomission. Service Transition/new aquistion. Integration and risk management owner.

Education

aston university

logistics

1986-1 - 1990-1 · 4 yrs 1 mo

Transport Operations and Planning, membership of Chartered Institute of Transport and accreditation with Certificate of Professional Competence for Operation of Haulage business