jojo bautista

it services officer

About

More than 12 years of Information Technology experience in a different complex business environment of Retail Industry, Mall Operations, and Education and Semiconductor plant. With broad responsibilities in supporting the IT services on its day-to-day business operations in the use of applications and other analytical tools and databases including hardware, software and networking technologies.

Country

philippines

City

philippines

Industry

information technology and services

Skill

computer hardware, customer service, it service management, lotus notes, management, microsoft office, project management, sap, software documentation, technical support, troubleshooting, process improvement, windows, databases, software installation, servers, retail

Experience

recieving specialist

kintetsu world express

2005-5 - 2005-10 · 6 mos

Data warehousing of the plant

it instructor

sti tarlac

2004-5 - 2005-4 · 1 yr

Teaching Computer Related subjects

it services officer

sm supermalls

2005-10 - Present · 21 yrs

* Day to day IT operation of the mall * Manage the efficient implementation of IT related project * Support and Administration PoS, Servers, IDF cabinets, workstations, Wifi, Router/switches of the mall and tenants * Ensure sales report are being sent to the mall server * Review and check user compliance on IT policies * Documentation of IT related activities