joi porche

About

I am a trusted and recognized sales and marketing professional that specializes in meeting and convention sales. I am self motivated, results driven and extremely passionate about my work and client relationships. I have consistently surpassed all revenue objectives and goals and have been a top performer for my division for the last three years. Skills * Excellent leadership skills (mentoring, coaching, motivating) with a passion for sales and motivating people. * High level of business acumen. * Self-starter who can develop account strategy, drive sales process to meet company objectives for both revenue and profitability. * Strong time management skills. * Conflict resolution * Critical and creative thinking * Budget development * Effective negotiator * Excellent written, verbal, and presentation skill. Proficient in in Microsoft Office.

Country

united states

City

new orleans

Industry

hospitality

Skill

leadership, tourism, team building, gaming industry, yield management, hotel booking, food, sales, trade shows, meeting planning, market planning, event planning, front office, lodging, forecasting, customer satisfaction, food and beverage, business development, negotiation, catering, revenue analysis, property management systems, hospitality management, strategy, hotels, pre opening, casino, marketing, hospitality, rooms division, event management, training, resorts, time management, restaurants, customer service, hotel management, contract negotiation, social media marketing, convention services, budgets, banquets, management, coaching, menu development, corporate events, marketing strategy, micros, crm, hospitality industry

Experience

property sales manager

caesars entertainment corporation

2011-7 - 2014-7 · 3 yrs 1 mo

sales manager

caesars entertainment corporation

2006-1 - 2011-1 · 5 yrs 1 mo

sales coordinator

harrah's new orleans

2006-8 - 2006-12 · 5 mos

group rooms coordinator

omni royal orleans hotel

2003-9 - 2005-8 · 2 yrs

* Group Rooms Controller * Monitored all incoming group room blocks daily. * Assisted with group reservations requiring special hotel accommodations, rooming lists, registration, room assignments and master billing functions. * Functioned as the liaison between the hotel and the meeting planner * Responsible for having thorough knowledge of ongoing/upcoming promotions, packages and rate specials. Serviced all groups under 10 rooms * Performed monthly sales audits of local hotel database and monthly sales training. * Processed travel agent commissions and inquiries about payments * Conducted regular training sessions for Sales and Convention Services * Managed all VIP reservations and amenities.

sales and service professional

anc car rental corporation

2001-1 - 2003-1 · 2 yrs 1 mo

* Reviewed rental parameters with all customers to ensure a complete understanding of rental polices, procedures, current rates and service charges. * Used company approved sales and service techniques to determine customer needs. Offered optional products and services to improve client overall experience. * Trained new associates on company policies and expectations * Resolved overdue rentals and responded to customer inquiries and complaints * Completed insurance authorizations and extensions and provided administrative support for Management staff. * Facilitated the rental process through verification and documentation of all necessary driver information to provide guest with an efficient and timely rental and return experience