joi ingersol

Providing excellent customer service and insurance sales to Senior Market and helping them with their retirement benefits, Medicare plans, and Life Insurance.

Responsible for distribution of media commercials online to major Television, Cable and Radio networks; maintained and updated the McDonald's Catalog Website for media agency clients looking to run old and newly produced 30 and 60 second commercials, and was one of three direct contacts on the client services team to resolve client issues and problems regarding tape copies of commercials shipped out via UPS and online to the Television, Cable and radio networks.

Accurate input of billing information using Excel program for Accounts Payable dept., assisting accounting department with general office duties including filing, answering busy phone lines and distribution of office mail, and also taking on special project assignments when needed.

I distributed media commercials online to major Television, Cable and Radio networks; , maintained and updated the McDonald's Catalog Website for media agency clients looking to run old and newly produced 30 and 60 second commercials, and was one of three direct contacts on the client services team to resolve client issues and problems regarding tape copies of commercials shipped out via UPS and online to the Television, Cable and radio networks.

Demonstrating excellent patient services by checking in ambulatory clinic patients, pulling and prepping patient charts for scheduled doctors appointments, scheduling follow-up doctors appointments, checking and verifying eligibility of insurance and referral information, taking co-payments, filing, faxing, and scheduling appointments for patients over the telephone using IDX and SMS systems.

Administrative Assistant to Vice President of Construction and Superintendent for Mark 1 Restoration Company. Create and organize filing systems using Excel Spreadsheets and Microsoft Word. Welcome and greet guests, set up conference meetings with refreshments. Answer phone calls and transfer to various departments and voicemail boxes. Reply to correspondence and emails, fax documents, file paperwork. ;

Demonstrating excellent patient services by checking in ambulatory clinic patients, pulling and prepping patient charts for scheduled doctors appointments, scheduling follow-up doctors appointments, checking and verifying eligibility of insurance and referral information, taking co-payments, filing, faxing, and scheduling appointments for patients over the telephone using IDX and SMS systems.

As one of three Media Coordinators for the Proctor and Gamble Print AOR Department at Starcom Media, I processed the input of magazine insertion orders using Mainframe and Microsoft Office programs, responsible for total maintenance and updates of the magazine rate file system for assigned magazines, released all contract copies once updated, and distributed thereof via mail and fax of monthly contracts to magazine agencies, resolved any accounting discrepancies due to incorrect billing of invoices for accounts payable department regarding the negotiated contract prices and rates, and assistant to team of 8 Media planners and buyers and 3 supervisors by providing reports of all changes on page rates weekly and quarterly.

Demonstrated top customer service in SBC call center by answering inbound customer billing questions, updating any new customer demographics, placed inquiry calls to long distance companies for charges appearing on Ameritech billing, providing information regarding new technology that can benefit a customers needs thru suggestive sales for Ameritech products, transferred calls to repair and LACC dept. for payment arrangements.

Create and organize filing systems using Excel Spreadsheets and Microsoft Word. Welcome and greet guests, set up conference meetings with refreshments. Answer phone calls and transfer to various departments and voicemail boxes. Reply to correspondence and emails, fax documents, file paperwork. Maintanance of V.P. of Construction meeting schedules and traveling dates.

I provided administrative support for 4 on-site construction engineering teams by preparing contract documents and generate reports using Excel Spreadsheets and Microsoft Word. I also ordered supplies thru contractors and suppliers, and maintained budget sheets for office. Answered phone calls and transfer to various departments and voicemail boxes. Replied to all mail correspondence and emails, fax documents, file paperwork.; Maintained scheduling for Project Manager.

Studied Cosmetology and graduated with License through the state of Illinois. Intership with SuperCuts in Matteson, Il.

Article writing, talent and entertainment interviewing.

Providing excellent customer service and Life insurance sales to current and new policy holders. Provide insurance evalutations, and protection planning; maintain client file management.

Completed 32 Credit hours in Business Management

Certification through state of Illinois to practice Cosmetology I am a licensed Cosmetologist.