john whitford

* Migrate Wellpartner technology to CVS Health as part of business acquisition * Operate and maintain technology while migration of various components is in progress * Upgrade VMWare, Rubrik (backups), and PRTG (monitoring) applications * Lead on Research, Planning, and Execution to Spectre/Meltdown vulnerability remediation * Provide desktop, server, networking, and security support as needed * Consult leadership to plan short and long term growth for technology and business groups

* Recommended audio, video, computer, and other technology solutions to consumers and small-medium businesses * Provided customer service for support, returns, and escalated/advanced issues * Responsible for daily cash/POS balancing and records keeping * Provided manager skills as needed for peak times or employee focus and assistance, floor management, misc operations

Assisted in daily help-desk duties such as system imaging, end user experience troubleshooting, application testing and deployment, & management of backup jobs -Tested ASP/ASPX website that trended refinery specific application data, worked with global development team to identify issues and retest to resolution, provided feedback for changes to help shape end user experience -Responsible for employee training records, scheduling events for and related to training department, provided feedback for training end user experience and content

Senior engineer of Structured practice that manages, designs, and migrates various IT environments for organizations of many verticals. Member of team responsible for management of 24x7 NOC monitoring and alerting software used in these environments. Manages backup, storage, endpoint protection, CRM, wireless, and security cloud services. Providing infrastructure & end-user support, new issue triage and appropriate escalation.

Structured is a leading information technology consultancy and systems integrator that has partnered with hundreds of clients throughout the U.S. to maximize the value of IT. For two decades, Structured consultants have collaborated with CIOs and IT departments to develop and implement technology strategies that drive measureable improvements throughout the organization.Based on a thorough analysis of the client's existing IT infrastructure and the overall business goals and objectives, Structured draws on its two decades of experience to articulate a roadmap defined by market-leading process, security and management solutions that align with the client's priorities. In addition to its unwavering commitment to providing excellent customer service, Structured is known for its expertise in the core areas of IT most critical to the success of its clients, including application delivery and virtualization, information security, data availability and enterprise networking.