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* The Bank of America Architecture & Engineering Core Networking team is responsible for the development of complex networking solutions deployable into the banks regional, international and metropolitan backbone packet and metropolitan optical transport networks. * Participate in projects that have significant design impact on the internal networks within the bank * Support operational root cause analysis for network impacting events * Perform core design change control design representation * Maintain Quality Assurance data metrics for monitoring key core processes * Obtain and process network equipment bill-of-materials * Manage Quality Assurance (QA) design reviews * Supporting design implementations * Represent core design implementations within the Change Management process

* Responsible for security and administration on AS/400 servers and JD Edwards accounting systems; backup & recovery administration. * Handled all software testing, purchasing, installation, and upgrades. * Helped implement Aldon Change Management System. * Installed and configured new AS/400 170 machine for Y2K testing. * Handled all AS/400 and Network help desk troubleshooting for corporate office and all 50 stores.

* Responsible for System/38 & AS/400 administration * hardware maintenance and troubleshooting. Trained operations employees on software and hardware * supervised day shift operations and handled night shift troubleshooting.

* Oversaw the Operations/Server Team as well as the Data Center and Disaster Recovery Manager. * Led Merger and Acquisition projects, migrated applications, data, and hardware from 20 different data center and plant locations, including Mexico and Canada, to our Corporate Data Center. * Converted physical servers to Virtual servers and shrinking our Data Center foot print. Increased the VM environment from 30% to 75%. * Exchange 2007 to 2013 upgrade. * NOC Implementation. * iSeries Migration with HA and disaster recovery added. * Collaborated on an Incident Management procedure and policy. Reduced unplanned outage windows by roughly 90%. * Created a recurring maintenance window to allow for much needed patching and upgrades. * Wintel Servers, Exchange 2003-2007-2013, Cisco Call Manager, Cisco VOIP, IBM AS/400, AIX, EMC, Netapp.

* Sole IT support for a Customer Service Center, nine remote plant locations located within central and east United States and as a secondary data center for the Disaster Recovery. * Led location which acted as the Corporate Office IT Data Center Disaster Recovery site. * Utilized Wintel Servers, Exchange, Cisco Call Manager, Cisco VOIP and IBM AS/400.

* Started company from scratch and quickly grew into a $350,000 plus gross sales per year. * Managed a crew of 10. * Solely responsible for all sales calls, quotes and followups, material orders, and quality control. * Managed supply company invoices and negotiated best price for materials costs.

* Responsible for systems backup and recovery, planning, implementation, and monitoring. * Implemented server hardware & software upgrades; implemented Bay Network switches, integration of new subnets, cabling, and wireless modems. * Planned and implemented systems security plan. * Developed systems disaster recovery plan. * Provided all network administration, planning, and troubleshooting. * Handled all Intranet maintenance, ISO document server maintenance, ISO CTD to HTML conversions. * Responsible for configuration and administration of the Meridian phone system.

* Responsible for administration, security, backups on AS/400 servers, JD Edwards accounting systems. * Provided support for all local and international offices and facilities. * Responsible for all backup & recovery administration for the AS/400. * Handled testing and installation of hardware/software for AS/400 including Y2K upgrades and verification. * Setup and supervised corporate call center for AS/400 and LAN/WAN network technical support. * Handled all DC Link software and hardware implementation for all plants.

Responsible for administration and operations of IBM System/38 and System/34 concurrently. Handled all PC maintenance and troubleshooting; technical support.

Hands-On exercises included: * Create Business Case * Establish Project Mini-Charter * Develop Work Breakdown Structure * Create Network Diagram and Critical Path * Estimate Schedule and Budget * Establish Risk Management Plan and Matrix * Manage Change Control * Create Final Project Report