Johnson Adewumi
Talent Acquisition Specialist @ Egmarkets (EGM Group)
About
I am passionate about owning my responsibilities. I’m dedicated to excellence and have a growth mindset. I like to be versatile in contributing to the improvement of the space where I operate. I like to remain very positive with my thoughts to see the opportunities in most challenges that arise before me. Working with professionals of great mindsets serves as a means for me to sharpen my skill in learning and complementing my effort.
Nigeria
Lagos State
Financial Services
Performance Management, Customer Support, Screening Resumes, Cognitive Behavioral Therapy (CBT), Onboarding, Presentation Skills, Problem Solving, Interpersonal Skills, Customer Satisfaction, Customer Service, Hotel Management, Front Office, Technical Skill, Microsoft Office, Management, Leadership, Microsoft Excel, Recruiting, Hospitality, Hotels
Experience

Talent Acquisition Specialist
Lagos, Nigeria
• Work closely with the management team on all diversified initiatives involving recruitment practices. • Research and map out recruitment budgets for roles based on industry standards to advise on a suitable offer for the role • Apply various methods to recruit and network with potential candidates. • Design job descriptions and interview questions that reflect each position’s requirements. • Actively work towards building a diverse and qualified team to support the organization. • Manage payroll and data collection for all employees. • Conduct exit interviews with outgoing staff’ to improve on managerial structures and decisions.

Recruitment Consultant
Nigeria
• Consult for clients in need to fill vacant positions • Led the headhunting process on candidate profiling and engaging suitable candidates in interviews. • Received and reviewed applications, and conducted interviews and tests to create candidate shortlists for my clients. • Draft and advertise vacancies on social media platforms to attract a pool of candidates. • Design Job descriptions for review and candidate matching • Prospect for client acquisition, negotiate to phase final sales closure. • Attend meetings, and presentations to build a clientele base, pipelines, and conversion rates. • Built and maintained positive relationships with existing and new clients to improve service experience and product feedback.

Customer Success
AXA Mansard Insurance
Nigeria
• Client Acquisition on the introduction of Auto flex • Consultative cross-sell/ up-sell products to fit into clients’ needs. • Onboard clients on other insurance products, to convert into deals. • Organize and analyze teams’ performance reports. • Handle inquiries and complaints on customer experience • Provide a high level of personalized customer service experience. • Commence after-sales surveys to ensure clients are exceptionally satisfied
Johnson Adewumi's Contact Information
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