John Sabino

Since becoming LivePerson’s CEO in January 2024, John has led the company through a critical transformation, strengthening platform reliability, sharpening product focus, and stabilizing financial performance. Under his leadership, he’s driven LivePerson’s effort to connect channels, systems, and data to deliver AI-powered customer and agent experiences, while advancing the company’s evolution towards an enterprise-grade AI assurance platform that delivers predictable, governed outcomes.

John leads VMware’s Customer Experience and Success (CXS) organization of more than 8500 people globally with annual revenue of over $1.3B. VMware's CXS organization supports customers across their entire life cycle and product journey, partnering with sales and marketing to ensure customers have the right solutions to achieve their business outcomes.

Inspiring athletes to play more and improve their skills in the sports they love. SNYPR apps gamify each player’s activity to make individual effort measurable, visual, and fun. Successful exit and sale to Epoch Lacrosse.

As Splunk’s Chief Customer Officer, John led the customer relationship, experience, and digital journey for Splunk's 18,000+ customers. During his tenure, John led a 3500+ person organization that drove over $900M in revenue across Splunk's professional and education services, global support, customer success and renewals. His obsession with customer ROI led toward successful outcomes with Splunk’s data to everything platform.

Chief Operating Officer for GE Digital, a $5+ billion software company, focused on creating the infrastructure and next generation capabilities for the industrial internet. John led commercial operations with specific focus on the processes, technology and people enabling GE Digital's commercial capabilities. John and his team transformed the commercial culture to focus on outcome selling and deployment of next generation commercial analytics.

As Senior Vice President of Commercial Operations for GE Capital, John was responsible for driving commercial analytics, modeling, and deployment strategies to enable sales force effectiveness. Over the course of four years, he and his organization accelerated growth in core businesses across GE Capital globally.

Leader of Commercial Operations for NBCU, a $16B entertainment company. Primary responsibilities include providing strategic direction for all commercial operations, sales & operational analytics, and management of daily operations to allow the successful execution of all sales opportunities. Direct Management of a multi-tiered staff of 200+ global employees specializing in commercial planning, process & system design, and the daily execution of $5.7B in commercial spot delivery.

Responsible for NBCU wide company strategy and tactical execution of process improvement and integration projects to achieve NBCU strategic goals and initiatives. Leader of the global strategic initiatives organization of a $15 billion entertainment company. Primary responsibility is to provide strategic direction, market and data analysis and tactical execution of process redesign projects to allow the company to develop new revenue sources and execute its strategic vision. Manage a multi tiered staff of 27 global employees specializing in internal consulting, marketing, new media, and process redesign.

Sales Director and operational process engineer for Sales Organization. Created and deployed enterprise account selling and assisted with regional marketing strategies. Global expert in CRM applications and support. Managed regional distributed power sales teams.

Leader Responsible for a Tank Platoon, Battalion S3 air (planning), Battalion S4 (logistics), Battalion S1 (Personnel) over 5 year period.