Johnny Louis

GoGPS is a North American based company with offices in the U.S.A. and Canada. GoGPS provides Global Custom GPS Solutions and advanced vehicle telematics for Fleet Management companies with thousands of vehicles and is the developer of GoAnalytics. GoAnalytics is the ultimate upgrade for your Geotab experience. Our cutting-edge fleet management solution seamlessly integrates diverse data sources, delivering powerful, actionable insights to supercharge your daily operations. With GoAnalytics, you can: - Simplify Risk Management: Utilize our propietary risk score system to quickly assess and mitigate risky driving behaviors across your fleet. - Elevate Driver Performance: Manage your driver coaching to boost safety and efficiency. - Optimize Maintenance: Get ahead of potential issues with comprehensive engine data analysis and preventative maintenance alerts. - Benchmark and Analyze: Easily compare performance metrics, track critical events, and identify vehicle faults with our intuitive, user-friendly interface. _______________________________________________________________________________________________________ A Telematic Company // Telematics is an interdisciplinary field encompassing telecommunications, vehicular technologies, electrical engineering, and computer science.

•Customer Service Manager (CSM) •eBay Supervisor •Numismatic Sales Associate •I.T. Support _________________________ •Provides customer service in regards to order & shipping issues by phone and email communication •Responds to customer questions and requests for MCM, Amazon, & eBay customers •Works within the eBay / Amazon and PayPal resolution centers to resolve cases •Manages Sales Team •eBay Supervisor •L2 Tech Support •Creates eBay listings •Sales (Inbound Sales Calls) •Works with PayPal & Authorize.net to process payments and refunds •Generates daily and monthly sales reports •Develops ideas and solutions for streamlining and improving business policies & customer service •Assists in training new hires and maintaining/updating policy & training documentation

Ideal Muzik was Established in 2000 and organized as a Retail Record Store, Studio, and Record Label, after a hiatus in 2009, the label was reorganized in 2010 as a Live Entertainment Production Group named Break Fixx. The Break Fixx Show incorporates Eric Ross playing a full drum set, with various percussive instruments while JL mixes a blend of Electro Breaks with live sampling and over dubs. Break Fixx won the Vinyl Music Festival's 'Break Out Artist' of 2011. https://www.youtube.com/breakfixx https://www.reverbnation.com/breakfixx

•Provides Phone support for Dell Business Customers •Provides Tech Support for Company I.T. Professionals •Sales ____________________________________________ First-level support technician for Dell Dimension, Inspiron, Optiplex, and Latitude systems. Duties included providing first-level support for Dell Inspiron and Dimension and (later) OptiPlex Duties included providing technical guidance to technicians in problem solving, researching and using resources, and other aspects of the job. •Provides Phone support for Dell Commercial Business Customers •Provides Tech Support for Company I.T. Professionals •High sales record for company upgrades and system design solutions •Provides Training and Support via remote connect sessions •High stats and ranking in the DSPQ (Dispatch Queue), CBG/SMB, and Dell Pro Support Queue •Assists customers with Hardware and Software support, upgrades, and maintenance •Helps customers with high end workstations using raid 0, 1, 5, & 10 configurations •Establishes customer relationships and follow ups to ensure customer satisfaction •High ranking in Pro Support Queue – Provided sales & technical support to high profile businesses such as Pixar, NASA, & FBI

Managed Polk County Local Recycling Facility Managed crew to sort incoming recyclables Scheduled incoming and outgoing shipping of finished product Responsible for ordering of fuel, supplies, and necessary equipment for daily facility function Drove fork lift and front end loader to help with loading of outgoing product

Currently attending SCF to obtain a BAS in Technology Management