John Smith

John Smith

Customer Service Representative @ Wells Fargo

About

I am a service expert with a real love of teaching and learning. I'm always excited to try something new and always push out of my comfort zone, with an emphasis on improving myself and those around me. I like to explore the world around me, and see who I can meet and learn from along the way. I have experience in management, sales, customer service and programming. Every day is a new and exciting change to see what else is out there! I've lived in Billings nearly my whole life, with friends and connections all around the state and the west coast. I've been in retail, call centers, art and design in college, and even bakery management and icing cakes. I've helped people and customers through financial needs and problems, helping them through some of the most stressful times of their lives. I'm a computer nerd at heart, however, and I love the chance to build and create and to solve problems through software development. Even more so when I can help and teach others along the way.

Country

United States

City

Billings

Industry

Financial Services

Skill

JavaScript, React.js, Software Development, Cake Decorating, Customer Service, Customer Support, Employee Training, Interviewing, Training, Communication, Contact Centers

Experience

Wells Fargo

Customer Service Representative

Wells Fargo

LinkedIn
2018-5 - Present · 8 yrs 5 mos

Billings, Montana, United States

Customer Service Representative Procedure work and customer service though calls. In-house system work following website procedures. Communicate with bankers and customers required steps and troubleshooting for banking procedures and issues involving loan issues, official bank checks, posting issues and more. Proving assistance to other representatives as well as a second level support. Providing training to new hires in a classroom setting while helping pilot new systems.

Albertsons Companies

Bakery Manager

Albertsons Companies

LinkedIn
2013-10 - 2018-5 · 4 yrs 8 mos

Billings, Montana, United States

Bakery Manager Production manager. Managed bakery operations including production, ordering, inventory management, scheduling, signing, department organizing, interviewing and hiring. Extensive customer service, adapted to company needs and programs. Full time, 50+ hours weekly.

Albertsons Companies

Bakery Clerk

Albertsons Companies

LinkedIn
2007-9 - 2013-10 · 6 yrs 2 mos

Billings, Montana, United States

Bakery Clerk Inventory production, unloading inventory. Customer service, taking and producing orders. Inventory management with a flexible schedule between 4am to 9pm. Cake production including custom orders and wedding cakes.

Albertsons Companies

Produce Clerk

Albertsons Companies

LinkedIn
2005-10 - 2007-9 · 2 yrs

Billings, Montana, United States

Produce Clerk Restocking and, inventory production. Provided customer service and managed custom orders as needed. Inventory management and ordering.

GameStop

Retail Cashier

GameStop

LinkedIn
2009-6 - 2012-10 · 3 yrs 5 mos

Billings, Montana, United States

Retail and Sales Clerk and cashier for GameStop. Retail location. Provided extensive, enthusiastic customer service, sharing product knowledge and up selling whenever possible. Worked cashier and computer system. Inventory management, scanning and labeling.

Education

Promineo Tech

Promineo Tech

LinkedIn

Computer Software and Media Applications

2021-6 - 2021-10 · 5 mos

Back End Software Development courses including Java, SQL, and Web API Design.

Montana State University Billings

Montana State University Billings

LinkedIn

Fine/Studio Arts, General

2007-2 - 2008-6 · 1 yr 5 mos
Skyview High School

Skyview High School

LinkedIn
2004-9 - 2007-9 · 3 yrs 1 mo

John Smith's Contact Information

Email

******@***.com

Phone

(**) *** ****

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