John Giannios

The Entertainment Store has developed an unmatched reputation for innovative concepts that create compelling synergies for branded entertainment and major events. This unity can powerfully drive brand awareness and extend the audience reach for major events across Australia and New Zealand.

Recognised as Australasia’s Leading Meetings and Conference Centre, MCEC connects you with everything you need for a successful event. This includes amazing spaces, leading technology, creative food and wine and staff with the skills and experience to bring it all together.

Retreat Caravans offer a broad selection of vans to meet all needs. From large families to the couple touring around our great country. We offer both off road and normal vans. Achievements and contributions: • Appointed full responsibility for the management of warehouse. • Re-Design Warehouse to increase capacity by 150 pallet spaces. • Warehouse to be locked in a cage and all picking to be done by whs staff only. • Reviewed our incoming processes and implemented a variety of procedures which alleviated • A chassis (caravan) will be picked into a trolley and placed in an allocated spot for plumbers, electricians and manufacturing staff to access inventory for the manufacture of the caravan. • Liaise with all suppliers to review and agree on payment term, cost and lead times. • Forecast with major suppliers on our core inventory lines and agree on future supply to meet both parties needs. • Weekly analysis of all “normal stock” and purchase accordingly to set levels. Levels are set low so our cash flow does not get compromised. • Weekly analysis of all caravan plans and purchase all special components as required.

Franke Kitchen and Washroom Systems Australia offers a wide range of products such as kitchen sinks, accessories, taps and waste management systems. Franke Kitchen and Washroom Systems have been distributed in Australia since 1991. Franke’s local entrusted partnership is with PR Kitchen and Washroom Systems who is the Australian distributor for all your Franke Kitchen and Washroom Systems products. PR Kitchen and Washroom Systems represents bringing the world’s best together and also distribute the Highland range of appliances throughout Australia. You can find these products at www.highland.com.au.

Reid Cycles is an importer of bicycles. Their range includes mountain, road and vintage bikes. Founded 4 years ago, it a family run business, with a Melbourne based DC, 3PL in other states, 4 retail outlets and an online store. Achievements and contributions: • Appointed full responsibility for the management of a 5,000sqm warehouse. Led the stock replenishment activities at all locations to meet specific business outcomes and goals. • Provided leadership to a diverse logistics and warehouse team. Provided mentoring and coaching whilst ensuring adherence to strict business policies and processes. • Established and implemented OH&S policies and procedures in guidance with leading industry regulations and specifications. • Led a negotiation of all existing freight and transport contracts to achieve substantial cost down requirements. Saw this deliver a reduction of all costs of 20% to the business. • Provided a detailed analysis of business costs including the ongoing promotion of “free accessories”. Reported on the actual ROI of such activities and provided more strategic recommendations. • Project managed a large-scale warehouse improvement project that included the sourcing of new racking, to be implemented in stages. Increased picking bays by 200 and more efficient picking. • Completed a full operational audit including determining workforce requirements against actual business activities. Reduced the requirement of personnel by 1 full time staff member. • Consulted with 3rd party software provider on the prospective implementation of a company wide ERP system. Assessed marketplace suitability against business needs for a variety of market tools. • Set up a replenishment timetable for all stores to place and receive their store orders. Saw this improve business engagement and the ability to service customer needs. Picking errors were reduced to .01%.

Masters is one of Australia’s fastest growing home improvement and hardware stores. Owned and operated by Woolworths, the business focuses on increasing market share in competition with Bunnings. Achievements and contributions: • Provided full operational control for a 2,000sqm warehouse servicing the needs of a variety of departments and business service areas. • Managed a team of personnel across warehouse operations, logistics, customer service and general pick and pack. This included leading the freight flow team in receiving and recording stock. • Conducted a daily inventory replenishment program to ensure that all stores and department areas remained completely serviceable to customers. • Oversaw the fill team during night hours to ensure that all stock items for accurately replenished. Assisted in stock count audits and price changes within the store environment. • Assisted with fit out and mass fill prior to store opening. Worked in the store during a period of extreme volatility whilst supporting the ability to meet project plans and opening schedules. • Liaised directly with the major distribution centre to plan and schedule inventory deliveries and stock replenishment requirements.

Eddy Brewers is an importer/fabricator of tap wear and bathroom accessories located in the South Eastern suburbs of Melbourne. A locally based business with over 50 years in the industry, they specialise in the importation of modern and cost appropriate products. Achievements and contributions: • Provided leadership to a team of customer service and warehouse individuals for a 3,000sqm warehouse operation. • Updated and improved on the existing OH&S and work place safety policies by developing a whole of operation warehouse safety management system. • Negotiated all existing contracts and service agreements with transport and freight forwarders. Saw this deliver an extreme cost down to the operational overheads of the business. • Re-designed the existing warehouse of 3000sq mtrs. This resulted in the delivery of a cost reduction of 4 staff and improved productivity. • Maintained budgeted Capex and Expenditure at $200,000.00. Provided management with up to date reporting and analysis of the budget to actual spend. • Delivered substantial improvements on procedures to achieve a picking variance of .03% annually. • Implemented a freight distribution network to the whole country between variance freight forwarders and gaining a 25% reduction in the freight cost. • Representing Brewers at meetings with new and existing customers to ensure timely supply of goods whilst consulting on returns policies and other queries. • delivered a reduction of 23% saving on the overall transport budget annually. Negotiated the contract to be fixed for 24 months with no increase. • Reviewed all supplier relationships resulting in an annual savings of $480k. • Operated as the Account Manager for Masters Home Improvements, setting up new stores with product, staff training, and service. • Appointed as the Acting GM for a period of 5 months in late 2011.

Wishlist.com.au has defined its position as Australia's leading Internet retailer, delivering quality brands and services to over 250,000 members worldwide. Following a differentiated business model Australia's leading online retailer has regularly secured number one ratings and proved the most popular Australian shopping site during Christmas periods. Achievements and contributions: • Held full accountability and responsibility for a 900sqm warehouse. Appointed during early stages of development of the business then saw these operate through to negotiation of a 3rd party operation. • Established and implemented OH&S policies and procedures. Worked in partnership with the business CEO to deliver processes and policies in to the business and improve accountability. • Managed a diverse team of professionals including customer service, operations and warehouse teams. Calculated the workforce requirements and continued to review these as the business operation changed. • Analysed then negotiated all service agreements for freight and logistics. Liaised with the CFO to determine ongoing requirements then assessed suitable of prospective service providers. • Achieved the Call Centre GOS of 80/20 on a monthly basis and maintaining the GOS at 89% consistently. Met this through improved processes and transparency in business activities. • Re-designed the existing warehouse of 900sq mtrs delivering an extra 250 pallet spaces and 2000 picking slots. This resulted in achieving a cost reduction of 3 staff and improved productivity. • Delivered improved stocktake variances down to .03% of stock value annually; approximately 3500 sku’s. Addressed overall pick and pack processes to minimise shrinkage and stock write off. • Established a freight distribution network to the whole country including variance freight forwarders. Saw this initiative deliver a 30% reduction in overall freight costs.