John Tokasz

At Epoch, our mission is to proactively design and deliver creative technology solutions that help businesses operate securely, efficiently, and with confidence. We take a forward‑thinking approach to IT, anticipating challenges before they impact our clients and solving complex technical problems with practical, reliable solutions. Epoch is a Managed Service Provider dedicated to aligning technology with business objectives. Through our proprietary processes and automation‑driven methodologies, we eliminate many common IT issues before they disrupt operations, allowing our clients to stay focused on growth and productivity. We specialize in delivering fast, dependable, and industry‑specific technology solutions, tailored to meet each organization’s unique challenges. At the core of everything we do is a commitment to our customers’ success. Their reliability, security, and long‑term stability are the benchmarks by which we measure our own.

Systems Engineer, Field Specialist, Critical Enviornments

Network Engineer - Managed and maintain the network. I.E. Routers, Switches, Firewalls, Packetshaper, VPN, Phone PBX and VOIP, Physical and Logical Network Topology, Assisted Application Deployment, IBM Bladecenter Management, Cisco Wireless Environment (Controllers and APs), Network Security, ACLs, NMS (Implemented, Managed, and Maintained Cacti to oversee real-time network health), and the list continues...

Primary function was End User Desktop support. Managed and maintained the APC UPS critical environment. Phone support, Application Deployment and troubleshooting, Virus Removal, Multimedia Support, and was the "Helpdesk".