john bautista

as IT Intern, i spend my working hours, 8 hours a day, 5 days a week. With IT Engineer they train us and guide how to approach employees, teach how the proper use of computer and how to trouble shoot smothly.

* First level onsite support for hardware incidents and request including but not limited to – Laptops, Desktops (including peripherals), printers, meeting/training rooms (audio/video/projectors) and network connections (phones & LAN) * First level onsite support for software incidents and requests including but not limited to Windows OS, MS Office applications. * Maintain daily performance of computer systems * Imaging and deployment of desktops as requested * Process deliveries and pullouts of IT equipments * Monitoring and Maintain HP Products onsite

* Second level onsite support for hardware incidents and request including but not limited to – Laptops, Desktops (including peripherals), printers, meeting/training rooms (audio/video/projectors) and network connections (phones & LAN) * Second level onsite support for software incidents and requests including but not limited to Windows OS, MS Office applications. * Maintain daily performance of computer systems * Imaging and deployment of desktops as requested * Process deliveries and pullouts of IT equipments * Company Asset inventory using BMC Remedy Asset Management * Installation of Windows Operating Systems and Hardware drivers in Server. * Mounting of Servers, Net scout and other devices in Data Center. * Process warranty of Technology Items. * Deploying and setup of printers as requested * Monitor Back Up, change/insert tapes when needed

Graduated as Bachelor in Industrial Technology Major in Computer Technology 2nd place in thesis. Participation in Malilikhang Bulakenyo 2014 Exhibit (Presentation of Biometrics attendance monitoring systems) Activities and Societies: Bulacan State University Basketball Team