John Portela
Retention Specialist @ SiriusXM Connect
About
I have professional experience working with customers through many different industries. Have a great day!
United States
Houston
Computer Software
Customer Service Representatives, Technical Support, Contract Management, Creativity and Innovation, Business Management, Written Communication, Multitasking, Microsoft Office, People Management, Customer Retention, Collaborative Problem Solving, Customer Support, Sales Management, Retail Sales, Store Management, Inventory Control, Sales, Management, Scheduling, Inventory
Experience
Retention Specialist
SiriusXM Connect
Customer Experience II
Verizon
Took inbound calls helping customers with billing, new lines, upgrades, home internet, perks and troubleshooting. Top performing in all metrics. Made outbound calls for new sales leads also.
Customer Experience
Verizon
Head of Store Operations
Barcelona Sporting Goods
Houston,TX
Project Manager
Cor-Pro Systems, Operating
Sales Floor Team Member
Office Depot
Houston, TX
Education
Blinn College
John Portela 's Contact Information
Phone
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