john pauling

solution consultant

About

I measure my success in my ability to help others succeed. I work closely with clients to uncover their needs and articulate their strategy and vision. I set myself apart as a consultant who will recommend solutions that are in alignment with the client's vision. Focused on all HCM pillars, I work closely with sales teams, implementation, product development, and service and I draw connections on how all of our disciplines must work together. I am interested in opportunities to match customers with innovative technology solutions, using targeted consulting, technical expertise, business acumen, and compelling messaging.

Country

united states

City

tonawanda

Industry

outsourcing/offshoring

Skill

training, payroll, learning management, adp payroll, needs analysis, instructional design, employee engagement, addie, instructor led training, training delivery, hris, coaching, process improvement, benefits administration, captivate, learning management systems, blended learning, microsoft office, call centers, process management, powerpoint development, technology software, adult education, e learning, call center, ilt, snagit, agile methodologies, tlm, time and attendance, solution implementation, adp hrb, adp ezlabormanager, product demonstration, sales analysis, hr consulting, management, pre sales consulting, human resources, pre sales, consultative selling, performance management, talent management, recruiting, sales strategy, human capital management, customer service, mentoring, adult learning theory, new hire orientations, volunteering, onboarding, hospitality industry, fundraising

Experience

solution consultant

hcm solution consultant

adp

2015-7 - 2018-3 · 2 yrs 9 mos

In my role with ADP, I had the opportunity to work with clients to align product recommendations with their vision and success strategies. I performed needs analysis and suggested solutions based on their needs, and I collaborated with our sales teams to enable them to develop and win new business. I enjoy cultivating client relationships by presenting and demonstrating how our solutions can help them achieve their goals. After returning to ADP in 2015, I had measurable success in this role. In 2017, I was awarded the Regional Impact Award and I supported sales revenues of $1.8M in 2017.

solution consultant - hcm, higher education and government

workday

2018-4 - Present · 8 yrs 6 mos

human resources and payroll technology consultant

hr works, inc.

2014-5 - 2015-7 · 1 yr 3 mos

* Consulted with clients to establish and prioritize strategic business needs. *  * Implemented and configured ADP Workforce Now modules and features in partnership with ADP implementers to support client requirements. *  * Conducted solution demonstrations and delivered customized client training, as appropriate. *  * Provided ongoing technical support to client for all ADP HCM modules, supporting both versions of ADP Workforce Now. *  * Project planned and managed expectations for multiple, concurrent client implementations.

instructional designer

adp

2011-11 - 2014-5 · 2 yrs 7 mos

* Consulted with business partners and subject matter experts to conduct in-depth training needs analysis and present findings and recommendations. *  * Designed, developed, and implemented associate training deliverables and curricula in a variety of medium (self-paced, instructor-led, web-based, etc.) *  * Evaluated and re-evaluated the effectiveness of new and existing training.

learning specialist iii

adp

2003-9 - 2011-11 · 8 yrs 3 mos

* Designed, developed, and delivered instructor-led and virtual training for diverse associate audiences, primarily in implementation and service. *  * Collaborated with regional management teams to analyze and address potential training needs. *  * Facilitated Skill-Based Pay advanced topic and booster training, administered testing, and developed prescription plans as necessary. *  * Mentored internal associates through varied training plans. *  * Mentored peers in transitioning to the training organization. *  * Participated in several product rollout teams.