John McKenney

Provided tailored academic support to middle and high school students in math, biology, chemistry, physics, and computer science Assessed student learning needs and developed lesson plans to address skill gaps and improve performance Prepared students to succeed on exams by encouraging strong study habits and cementing understanding of course concepts Facilitated improvement of student understanding and grades, student grades were routinely improved by at least 10-15%

Courses: CNIT 25501(Object-Oriented Programming Introduction), CNIT 27200(Database Fundamentals), CNIT 37200(Database Programming/Enterprise Data Management) Assisted students in the completion of coursework and labs, providing detailed explanations of course concepts Graded assignments and provided in-person feedback promptly on submitted coursework and labs, providing detailed reasoning for grading decisions Proctored exams and provided logistical support during testing sessions and academic activities.

Facilitated overhaul of store systems to intuitive, user-friendly interface Oversaw training of new technology for store employees, increasing employee efficiency Updated Store POS systems, increasing customer and employee satisfaction and efficiency Audited sales and purchasing data to make improvements to store purchasing patterns, resulting in reduction of operating costs by 12%

Provided prompt, friendly, and knowledgeable service to guests in a high-paced dining environment. Took accurate food and beverage orders and relayed them efficiently to kitchen and bar staff. Collaborated with team members to support a smooth front-of-house operation and exceed service expectations.. Managed tables, monitored guest needs, and resolved issues quickly to maintain a positive dining experience.