john mcfarland

data center and aix and linux engineer

About

Experienced IT professional with a proven track record of leading diverse teams in setting technical strategy, implementing “right-sized” methodologies and processes, and delivering on key projects and initiatives that support the overarching business goals of the company. Strength in IT service process design and implementation. Years of experience in designing IT solutions with a key focus on availability, security, capacity and reliability. Core Competencies: Strategic Planning Systems Integration Event and Incident Management Open Operating System Platform Storage Solutions Process Improvement IT Security & Compliance Capacity and Data Management Infrastructure Architecture ITIL/IT Service Management Vendor Management

Country

united states

City

buxton

Industry

information technology and services

Skill

retail, vendor management, business analysis, leadership, project management, process improvement, team leadership, unix, it strategy, inventory management, system administration, sdlc, change management, team building, integration, management, security, strategic planning, customer service, access, business intelligence, data center, analysis, performance management, troubleshooting, software documentation, cross functional team leadership, it management, training, microsoft word, windows, outlook, powerpoint, coaching, teamwork, microsoft office, risk management, employee relations, operations management, team management, program management, logistics, merchandising, project planning, budgets, business process improvement, data analysis, customer satisfaction, forecasting, quality assurance

Experience

data center and aix and linux engineer

mainehealth

2018-7 - Present · 8 yrs 3 mos

Data Center/AIX/Linux Engineer at MaineHealth

senior network systems management analyst

hannaford supermarkets

2000-6 - 2001-11 · 1 yr 6 mos

Developed the team which later became known as the Enterprise Systems Management Team.

operating systems specialist

hannaford supermarkets

1998-3 - 2000-6 · 2 yrs 4 mos

Responsible for maintaining, upgrading, administering and monitoring performance for all IBM RS6000 AIX systems.

team leader support center

hannaford supermarkets

1997-7 - 1998-3 · 9 mos

Supervised a team of support specialists with responsibility for 24x7 support of critical retail systems handling over 9,000 incidents a month.

point of sale systems analyst

hannaford supermarkets

1997-2 - 1997-7 · 6 mos

Responsible for handling all facets of Hannaford’s Point of Sale systems. Duties included writing Unix and OS/2 scripts and designing processes for software distribution purposes.

retail systems support specialist

hannaford supermarkets

1995-12 - 1997-2 · 1 yr 3 mos

Handled multiple calls from retail sites regarding operating systems and applications.

independent consultant

2013-3 - Present · 13 yrs 7 mos

Run an independent consulting business for a variety of businesses in Southern Maine, including Unum, and ITS, Inc., with current contracts focused on event and incident management.

manager of unix server platforms

delhaize group

2009-3 - 2013-2 · 4 yrs

* Responsible for the strategic leadership of the Unix server platform team ensuring IT service delivery for all Unix operating systems and storage platforms which host internal Delhaize America applications. Accomplishments: * Successfully consolidated the Hannaford and Food Lion Unix teams to create a single Delhaize America center of excellence team focused on supporting the needs of 7 retail banners. * Consolidated over 300 disparate Unix servers to a large-frame Power 770 system as part of a data center consolidation initiative. * Developed and implemented an enterprise storage strategy, leveraging virtualization and specialized data compression technology. * Designed and implemented security baselines according to ISO 9001 standards.

manager enterprise systems management

hannaford supermarkets

2001-11 - 2009-3 · 7 yrs 5 mos

* Led a team responsible for all aspects of Hannaford’s Enterprise Systems Management suite (HP Service Center and Tivoli) based on ITIL best practices, including: * Event Management * Incident Management * Problem Management * Change Management * Access and Identity Management * Asset Management * Software Distribution * Accomplishments: * Consolidated numerous monitoring systems and processes to a single enterprise solution. * Enabled a “lights out” data center by providing centralized facilities for monitoring events, performance, and incidents. * Successfully expanded the usage of service management processes and tools to benefit non-IT business areas including HR, Payroll and Benefits.