john mcaloon

Supervise and trains public safety dispatchers for campus police.Conducts evaluations and continious training for all staff. Develops training programs and conduct Q & A.

* Develop and manage an emergency call center, proprietary alarm monitoring center and access control system for the department of Safety and Security of a mid-sized university. * Selected all communications staff * Developed/implemented all training programs * Developed an operations manual * Prepares schedules, evaluations, training and payroll * Supervises and trains staff on an extensive CCTV and integrated alarm systems * Ensures compliance with all APCO standards * Manages all access control, fire alarm and security alarm systems * Ensures compliance with federal, state and local codes for fire safety and crime reporting * Acts as project manager for all security technology installations * Responsible for records management and Cleary reporting * Acts as liaison between local police and fire departments * Selected to participate in developing new training initiative by APCO International * Promoted to Assistant Director of Safety and Security

* Supervises a shift of seven telecommunications officers at the emergency call center for a public safety department at a major Ivy League university located in an urban setting. Dispatches police, fire, EMS and other emergency services. * Ensures adequate staffing levels are maintained * Supervises and trains staff on an extensive CCTV and integrated alarm system * Prepares schedules and payroll for a seven person shift * Receives, evaluates, and prioritizes all emergency and non-emergency requests for service. * Provides effective and courteous emergency communications for the students, staff, residents, and visitors to the University of Pennsylvania. * Provides public safety field personnel with professional communications services with emphasis on safety, accuracy, cooperation, and courtesy. * Conducts annual and continual training for staff on various computer systems to include C-cure 800. Cad systems, local, state and federal codes.

* Oversees all operations of the Department of Safety and Security to ensure a safe campus and security for all facilities. * Ensures that all patrol personnel are properly selected, trained, scheduled and supervised * Oversees officer schedules * Provides supervisor training programs * Supports the Safety Program by ensuring Safety and Security's compliance with local, state, and federal regulations/laws * Coordinates contract security service for the university * Facilitates regular meetings between campus offices and contract security * Oversees contract security training * Schedules all events that require contract security * Directly supervises campus shuttle activites with contract secuirty * Develops, plans, and supervises special events on campus * Attends all meetings for special events * Evaluates secuirty needs * Organizes and plans for internal or contract secuirty needs * Completes post orders for events

* Supervises, trains, and evaluates a staff of 22 security officers and 2 Supervisors. Over sees the security operations of the hospital during second shift. Responsible for the safety and security at one of the world’s leading medical institution dedicated to pediatric care. * Senior on duty security representative * Developed strong working relationships within hospital departments * Ensures the proper response to all service requests. * Evaluates and prioritizes emergency and non-emergency requests for service * Developed strong working relationships with local law enforcement agencies * Prepares schedules, evaluations, training and payroll for 22 a person shift * Ensures adequate staffing levels are maintained * Prepared written reports and documentation on all incidents for senior administration * Conducts annual and continual training for staff