john fingerhut

level 2 support engineer

About

Current at CSS Corp

Country

united states

City

collinsville

Industry

computer networking

Skill

technical support, servers, vpn, windows server, network administration, troubleshooting, sql, storage area networks, firewalls, routers, networking, lan wan, microsoft excel, switches, microsoft exchange, hardware

Experience

loss mitigation specialist

citi

2009-4 - 2009-10 · 7 mos

pc installer

netview, inc.

2010-8 - 2012-6 · 1 yr 11 mos

Install workstation, servers, routers and switches

technical call center support

cpi corporation

2008-7 - 2008-9 · 3 mos

* Provided technical support over the phone for computer engineers in the retail environment * Provided DSL and VPN configuration and support * Updated 2003 server and checked proper configuration * Ordered parts and additional service when needed

maintenance

ssm health care

2003-3 - 2008-5 · 5 yrs 3 mos

Sql Administrator and workstation desktop support for a hospital nurse call system with 24/7 support. Network troubleshooting and hardware support of electronic systems.

lan and wan administrator

jacobs

1990-1 - 2002-7 · 12 yrs 7 mos

Client and User support of 1000 in a microsoft domain. Network backup of Exchange, Sql and data servers. Remote client support of project management sites.

technical support technician

barrister global services network

2012-1 - 2013-2 · 1 yr 2 mos

Pc and Printer setup and configuration on network join domain and configure network resources. Customer service repairs pc and printers.

level 2 support engineer

css corp

2013-3 - Present · 13 yrs 7 mos

* Customer service troubleshoot hardware, software and network configurations * Level 2 Netgear firewall and network support layer 2 and 3 OSI * Business unit storage area network support