john downs

Country

united states

City

harrisburg

Industry

telecommunications

Skill

automobile accidents, administrative assistance, administrative law, casualty claims, sales strategy, consulting, sca, chemical, body shop, insurance, automotive repair, compressor, sales, crisis intervention, fish, advancement, finance, adjusters, drug free workplace, driving, aol, machinery, programming, sprinkler, road, construction, parking management, law enforcement, fire management, police, treatment, windows 7, organizational structure, work practices, systematic, gl, municipalities, management, pre owned, design, medical case management, route, security, maintenance and repair, commercial vehicle, checking, casualty insurance, hiring, boat, human resources, pennsylvania, mrc, hollywood, cpr certified, volunteering, system, business services, cell, escape, sage act, reports, boilers, county, strategies, microsoft office, related activities, budgeting, medicine, acquisitions, risk management, pricing strategy, deloitte, training, currently using, customer service, aed, contract negotiation, self insurance, flood, part time, documentation, nims, research, capital, commercial real estate, investigation, analysis, hospitals, hyundai, .net, property claims, vehicles, verizon, home repairs, illness, employee counseling, evaluations, retentions, legal liability, preparedness, factual, on call, floors, managerial finance, home, modeling, eeo, firefighting, vast, fleet management, correctional, quality assurance, labor relations, safety, casino, water rescue, gaming, emergency management, first aid, remodeling, project, contractual agreements, university park, compensation, waste to energy, emergency services, fmla, accident, retail sales, bid specifications, e commerce, regulations, labor issues, camp, sales consulting, renewal, obtain, health and safety, contract management, cdl, unemployment, employment contract negotiation, motor vehicle, prevention, cheerful, public sector, eoc, bridge inspection, claim, disputes, civil war, psychotherapy, claims management, aa, is 100, light, sphr, public administration, mandates, delivery, recruiting, ford, garage, databases

Experience

sales consultant

hoffman ford and harrisburg hyundai

Hoffman Ford and Harrisburg Hyundai, Harrisburg, PA. Position: Sales Consultant (New and Pre-owned Vehicles). Completed the required training as a State licensed Motor Vehicle Sales Consultant. I received a rating of excellent from all of my customers. As a financial expert, I warned Harrisburg Hyundai that they were fiscally insolvent prior to the dealership's collapse.

slot services supervisor

hollywood casino

Helped the Hollywood Casino prepare for the grand opening by organizing the gaming floor so all slot machines were operational and identified. As a slot services supervisor, I assured slot service attendants provided appropriate guest services. The objective was to promote cheerful greeting of guests. Promoted guest services so all guests knew the necessities to enable them to function adequately at any slot machine they played. Assigned slot attendants to specific areas of the gaming floor and confirmed appropriate slot service coverage were achieved. Provided excellent guest (customer) services. Conducted investigations regarding guest gaming disputes and settled concerns by providing factual data to the guest. Witnessed and verified jackpots. Approved jackpots in the $10,000 to $25,000 range. Produced employee evaluations and employee counseling to promote appropriate employee advancement and retention.

retail sales

clearwire

Working as Retail Sales Professional for the Clearwire Corporation at the Capital City Mall, Hartsdale Drive, Camp Hill, PA. Employee of the Month for March, 2011. This was only the second time such an award was given by my employer and I was advised that my award was due to my assistance to team members and sales approaches plus my business professionalism. I have always exceeded the required MRC (monthly recurring charge) for internet sales. Currently working in a research and develop position for Clearwire with the objective to enhance and improve the sales strategy for the local Clearwire Kiosks at the Park City and the Capital City Mall. Continue to help the Air Equipment Company as an air compressor installation/repair technician on an on call basis.