John Dillon

Key Skills Customer Focus – appreciation of the diverse and sometimes demanding nature of customer needs and requirements both internally and externally. Attention to Detail – able to manage tasks in compliance with company policies and operating procedures. Additionally, scrutinising my own work as well as colleagues to alleviate potential mistakes. IT Skills – proficient in using airline and business IT systems such as, SSS, Oracle Cloud, OneWorld, MultiFreight, MultiShed, Sequoia, ABS, eSPICA, and the Microsoft Office applications suite. Communication – well established communication skills, both verbal and written and able to tailor communication to suit the audience. Proactivity – able to self-manage and set own objectives, targets and goals, taking the lead and offering support when working with colleagues. Influencing Skills – can provide guidance and influencing suggestions to both colleagues and management.