john brower

About

Extensive experience as a manager, office assistant, customer service representative, server, cook, and retail associate. I have strong skills and proficiency in hospitality management as well as guest relations, retail sales, and administrative duties. In addition, I strive to excel in any career opportunity that I pursue.

Country

united states

City

san antonio

Industry

apparel & fashion

Skill

management, budget management, client relations, client services, hiring, hiring crew, employee training, computer literacy, sales and budgeting, profits and losses, scheduling, corporate meetings, meeting planning, leading meetings, organizing meetings, inventory management

Experience

manager

food service manager store manager

2015-3 - 2017-5 · 2 yrs 3 mos

Manage a team of 15 to 25 team members. Ensuring guest satisfaction and concerns. Helping all around areas where needed for more demands. Making sure to balance daily budgets and turn numbers in by the time needed. Making sure to follow planograms to ensure better profits and margins for the company. Counting down safe and total money sales for the day and set up for bank pickups. Inputting weekly audits on merchandise and food cost. Maintaining a food production planner to keep count costs budgeted accordingly to maintain production and sales. Monthly profits and loss reviews. Attend Meetings on company news, profits and margins, or any necessary reason to attend. Maintain quality assurance and follow correct company policies and procedures. As well as following regulations by state and city ordinances and health department standards as well. Make schedules weekly based on business and labor hours given. Put in grocery orders. Keep inventory. In charge of the hiring and terminations of employees. As well as other duties.

food server

denny’s restaurant

2014-9 - 2015-3 · 7 mos

Greet and serve guest. Take and serve orders to guest preference. Maintain all side work duties. Clean areas and label food to correct procedures. Assist fellow co-workers and help in other departments where needed. Cash out guest in timely matter and count down register at the end of the night.

maintenance, house keeper

motel 6

2014-5 - 2014-9 · 5 mos

Maintain the pool and all the service needed. Maintain the grounds keeping, assist with other maintenance duties. Make sure all rooms are cleaned and to standards of the company rules and policies.

manager, head server, cook, server

ihop restaurant

2003-6 - 2014-3 · 10 yrs 10 mos

Responsible for turning in daily numbers to corporate office. Budgeting company sales and labor, daily bank deposit drops, assigning and distributing duties and responsibilities to employees, responsible for training new employees and resolving guest complaints and concerns. Greet and serve guests, take orders and cook to personal guest preference and in a timely manner, sanitizing and general upkeep of guest environment, responsible for supervising cleaning duties for inspections, responsible for register control, and handling.