Johanna Gamboa

• Key member in sourcing, development, and production across apparel, accessories, and gear categories, • Manage a portfolio of 80+ global suppliers across Asia, Europe, and Latin America, negotiating costs, MOQs, lead times, defectives allowance, and good practices to meet margin targets. • Collaborate with the executive team, establishing seasonal assortment review structure, improving SKU efficiency, and maintaining alignment with annual inventory and profitability goals. • Oversaw sourcing and lifecycle management for 15,000 active SKUs across three brands. • Designed and executed multi-sourcing strategy to balance localization and speed-to-market; implemented supplier scorecards evaluating valuable metrics to improve performance. • Lead end-to-end material and product development across multiple categories (knit accessories, gear and artifacts)-driving sourcing, prototyping, production, and delivery, implementing go-to-market strategies and maintaining a healthy SKU assortment resulting in 30% YoY sales growth • Established a new e-commerce packaging strategy across all Private Brands, reducing costs by 70% by onboarding a supplier offering environmentally friendly, trend-aligned materials and a personalized experience aligned with modern unboxing trends to elevate brand storytelling and consumer engagement. • Evaluate product design and prototypes from a performance and manufacturability perspective, ensuring alignment with brand aesthetic and consumer expectations.

• Streamlined internal operations by developing a scheduling template used across 90 employees, significantly reducing manual data entry across departments. • Led onboarding and hiring process improvements by implementing efficient document tracking systems and standardized procedures for new hires. • Coordinated seasonal orders and replenishment plans for new greenhouse operations, supporting timely execution and inventory accuracy. • Managed weekly pricing updates, product documentation, and compliance tracking (SGS testing, UPCs, MFG N) to ensure data accuracy and operational consistency. • Supported advertising execution by tracking, distributing, and communicating promotional materials across departments. • Provided bookkeeping support and maintained organized employee records to ensure HR and finance alignment.

• Ensured accurate and timely replenishment by building and monitoring purchase orders and vendor communication. • Created templates in Eagle and MRVs to streamline data entry and resolve cost/quantity discrepancies. • Supported Buyers with sales forecasting, vendor allowance tracking, and product assortment planning. • Standardized backorder tracking through process mapping for improved supply chain visibility.

• Delivered elevated customer service as the first point of resolution for complex traveler issues in high-pressure environments. • Coordinated with flight crews, ground staff, and operations to ensure timely communication and support across departments. • Acted as a service ambassador, turning high-stress situations into positive guest experiences through empathy, quick thinking, and clear communication. • Trained and mentored new team members in customer service protocols and conflict resolution

• Coordinated the purchasing process efficiently, maintained and monitored purchase orders, managed invoices, and handled discrepancies in a timely manner. • Designed and implemented SOP’s Manual for the purchasing process to decrease miscommunication and improve efficiency. • Optimized and standardized the requisition procedure of medical supplies, decreasing 80% the error rate of the ordering process. • Maintained a client-focused approach while resolving supply and service issues.

*Strategically planned and managed logistics, warehouse, transportation and customer services *Developed, taught, and reinforced safety guidelines and protocols to the operators and drivers *Implemented 5’S System to create an organized working environment by reducing the cycle time and increasing by 45% the assemble productive line. *Designed a benchmarking project, reducing cycle time by 45%, entering shipments in SAP by systematizing the process and eliminating the error rate. *Designed SOP’s Manual for safety and periodical maintenance for forklifts, trucks, and other warehouse equipment.

*Completed Final Project (Thesis) on “Analysis and improvement of the Storage System in the Distribution Center”. *Handled the improvement of the warehouse organization, using the Software SAP Business One (ERP)

Profesional de ingeniería industrial de la Universidad Industrial de Santander, con experiencia de un año y tres meses Directora Logística en centro de distribución. Mujer pro-activa, con facilidad de aprendizaje en políticas organizacionales. Asume con responsabilidad y entrega los retos que surgen a diario en su labor, aplicando conocimientos de gestión logística, salud ocupacional y seguridad industrial para garantizar el bienestar del personal y ofrecer soluciones oportunas que permiten optimizar el desarrollo de los procesos. Hábil para trabajar en equipo y bajo presión, orientado al logro de resultados y al liderazgo, destacando excelentes relaciones interpersonales, alta capacidad de análisis y atención al detalle. Disponibilidad inmediata.