johann sigurdsson

The CCO is a key member of the Executive Management Team, reporting only to the CEO regarding offices performance and productivity against KPI’s set Managing local Managing Directors of the NLS Group including the flow of information, communication, standardization of processes and reporting Increasing the efficiency across the group by setting standards, optimizing structures and procedures to drive sustainable growth Coordinate and ensure enforcement of operational matters Managing the enforcement of SLA’s and service delivery to clients Set up of new offices until their full independent operations: incorporation, selection of vendors, office set up, hire and train staff (in conjunction with functional teams), set up of procedures, flows and reporting channels to the company functional departments Managing relationships with clients and partners

Responsible for managing the company’s three largest customers in Europe and North America. As well as grow business globally. Signed NLS’s first retail customer and worked closely with the Technology team to deliver the solutions on time and budget. Worked closely with the product, account, and proposal teams to deliver winning proposals for new business with both existing and new customers. Grew revenues by over 30% with existing customers by identifying new opportunities. Improved customer satisfaction in all areas within the accounts. Built a strong team around each account in order to not only improve service levels, but also deliver high value projects to the customer.

Was responsible for managing a project building business for Live Seafood systems. As well as area responsibility for growing Seafood Container business in New England.