joginder singh

I effectively handled the Client Name: Dixons Retail / DSGi (Dixons Store Group international). Was involved with the Service Design, Transition and Implementation Team for the Infrastructure Design and Implementation. Was assisting designing Data center Infrastructure and Unix servers. My main role was managing technical involvement in infrastructure management. I was also involved with participating in Vendor Call/Technical Discussion for various Escalations and Product Support, coordinating and monitoring activities of support team ensuring on time delivery and compliance with underlying SLA’s and SOW. I reviewed and managed changes required to the infrastructure through a formally scope and change process and provided Daily and Weekly status reports for meeting with the Clients. I also ensured SLA adherence and delivery as per customer SLA’s.

I effectively handled the Client Name: Dixons Retail / DSGi (Dixons Store Group international). My main role was managing technical involvement in infrastructure management. I was also involved with participating in Vendor Call/Technical Discussion for various Escalations and Product Support, coordinating and monitoring activities of support team ensuring on time delivery and compliance with underlying SLA’s and SOW. I reviewed and managed changes required to the infrastructure through a formally scope and change process and provided Daily and Weekly status reports for meeting with the Clients. I also ensured SLA adherence and delivery as per customer SLA’s.

I effectively handled the Client Name: Dixons Retail / DSGi (Dixons Store Group international). My main role was managing technical involvement in infrastructure management. I was also involved with participating in Vendor Call/Technical Discussion for various Escalations and Product Support, coordinating and monitoring activities of support team ensuring on time delivery and compliance with underlying SLA’s and SOW. I reviewed and managed changes required to the infrastructure through a formally scope and change process and provided Daily and Weekly status reports for meeting with the Clients. I also ensured SLA adherence and delivery as per customer SLA’s.

I effectively handled the Client Name: Dixons Retail / DSGi (Dixons Store Group international). My main role was managing technical involvement in infrastructure management. I was also involved with participating in Vendor Call/Technical Discussion for various Escalations and Product Support, coordinating and monitoring activities of support team ensuring on time delivery and compliance with underlying SLA’s and SOW. I reviewed and managed changes required to the infrastructure through a formally scope and change process and provided Daily and Weekly status reports for meeting with the Clients. I also ensured SLA adherence and delivery as per customer SLA’s.

I effectively handled the Client Name: Volvo IT. My main role was managing technical involvement from Architect Team in various Project under study to release stage. involved in evaluating different solutions for the Business requirement. Was assisting in opting in-house Hosting as well as in SaaS solution integration to new and existing system. I was also involved with participating in IT Technical Discussion for various Escalations and Product Support, coordinating and monitoring activities of support team ensuring on time delivery and compliance with underlying SLA’s and SOW. I reviewed and managed changes required to the infrastructure through a formally scope and change process and provided Daily and Weekly status reports for meeting with the Clients. I also ensured SLA adherence and delivery as per customer SLA’s.

* Privately Held * 51-200 employees * Information Technology and Services industry

* Spearheading as Linux trainer-cum-faculty for the College students. * Responsible for the deployment of the server. * Accountable for distributing internet from 2 locations connected via fiber optics to all the departments of the college. * Adept in giving training for the students regarding networking, installation, up gradation, configuration, scheduling, testing & troubleshooting Database Servers, Mail Servers& Routers

* Key Accomplishments Linux Administrator * Dexterous in handling various servers. * Accountable for managing primary Mail Server, Backup Mail Server, A Band width Aggregate Server. * All these servers were using Cent OS Linux as the base. * Worked as the single point of contact for the Windows 2003 Terminal Servers as well running their CRM called Wealth Maker for all India users. * Managed routers and switches to make all these servers up and running.