Joey Dunbar
Head of Enterprise Partnerships, Grocery and Retail @ Uber
Canada
Toronto
Internet
Microsoft Excel, PowerPoint, Teamwork, Public Speaking, Microsoft Word, Presentation Skills, Report Writing, Team Leadership, Communication, Material Selection, Customer Service, Matlab, Data Analysis, Leadership, Engineering, AutoCAD, Manufacturing, Materials Science, Strategic Planning, Process Improvement
Experience

Senior Operations Manager
Toronto, Canada Area
• Implemented a successful Canada-wide rollout of a new delivery pricing structure which simultaneously provides long requested pre-trip earnings clarity to delivery people and unlocks far greater pricing efficiency for the business • Managed a small team of external contractors tasked with providing proactive outreach to customers in the funnel resulting in 10pp incremental conversion to first trip • Guide the business in all aspects of delivery person supply growth through weekly reporting, various forecasting duties, and action planning of supply growth tactics throughout the year

Operations and Logistics Manager
Toronto, Canada Area
• Built and managed delivery person funnels, including defining requirements for three new provinces, and worked as part of a cross functional launch team with focus on supply growth leading up to the launch of 30 cities in one day • Overhauled the Uber Eats Canada delivery person funnel and augmented compliance processes by implementing productized solutions for background screening results, automating account activations, and co-developing a virtual screening product in partnership with our vendor to unlock growth in remote markets, resulting in a 2.5x increase in first trip conversion nationwide

Composite Team Leader
Markham, Ontario
• Supervise a team of 10 technicians tasked with production of CFRP (carbon fibre reinforced polymer) automotive parts for the 2017 Ford GT • Train new workers to utilize specific techniques for fabrication of parts, ensuring high quality, timely, and efficient work • Communicated with interdisciplinary team of engineers, managers, and assembly technicians to refine manufacturing processes with constant improvement principles • Fabricate and assemble composite LMP2 monocoque chassis adhering to strict specifications and regulations
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