Joe L. Wynn, Jr.
Brand Ambassador
About
Since starting the Instructional Design and Technology degree in the Fall of 2016, I have developed an appreciation, excitement and passion towards the career. The insight I have gained throughout my tenure has enlightened me with limitless possibilities while giving me an open perspective of emerging technological advances that has broaden my horizon of instructional content development, design and implementation.
United States
Tampa
Photography
Problem Solving, Hiring, Teamwork, Communication, Google Workplace, Canva, Google Drive, Google Docs, Google Sheets, Google, Microsoft PowerPoint, Advertising, Adobe Photoshop, Online Advertising, Community Outreach, Leadership Development, Training, Management, Networking, Student Development
Experience

Brand Ambassador
Various Event Marketing Companies
Various Locations
Hired to communicate with customers about product knowledge, distributed samples/ various premiums to customers, maintained neatness of area and kept consistent positive interactions with consumers. Executed numerous set-up, break-down and brought attention to activities of the event to attendees. Conducted both indoor/outdoor events, worked both small/ large scale events. Interacted with customers consistently and positively, while standing and walking for long periods of time. In some cases, captured digital images of various participants with products, posed/composed images and printed images for various uses including documentation for the hiring company. Light Speed Staffing, Orlando, FL, (November 2014 - Present) Wild Friends Foods (Shark Tank Invested Company), Tampa/ Orlando, FL, (November 2014 - December 2016) Attract Agency, Orlando, FL, (November 2013 - November 2014) JFS Marketing, Orlando, FL, (October 2013 - November 2014) Adelante Live, Tampa, FL, (August 2013 - November 2014) Encore National, Inc., Tampa, FL, (August 2013 - November 2014) Clearly Promotions, Tampa/ Winter Haven, FL, (August 2013 - November 2014) St. Petersburg Distillery, Orlando, Sarasota, Tampa, FL, (August 2013 - August 2014) 360 Events and Promotions, Mulberry/ Orlando, FL, (June 2013 - August 2014) Big Orange Productions, Tampa, FL, (April 2013 - August 2014) GC Marketing Services, LLC., Tampa, FL, (February 2013 - March 2014) Ignition Brands, Inc., Orlando/ St. Petersburg, FL, (December 2012 - June 2014)

Owner/ Photographer
Win Wynn Images
Tampa/St. Petersburg, Florida Area
One Magical Weekend, Orlando FL | Event/ Portrait Photographer June 2014 - Present City of Tampa: Planning Commission, Tampa, FL | Event/ Portrait Photographer October 2013 - Present (Annual Event) Strawbridge Studios, Tampa, FL | Portrait Photographer August 2013 - August 2015 Prestige Studios, Tampa, FL | Senior Portrait Photographer July 2013 - April 2014 • Consistently took upwards of 400-500 individual pictures taken for each school, learned to work in a fast-paced environment and worked collaboratively in a team effort. • Set up lighting, green screen background, and metered lights in various environments for proper lighting techniques. • Worked with clients to discuss the images they require and how they want to use them. • Used an extensive range of technical equipment, including cameras, lenses, lighting and software. • Took portraits of students from PreK-12th grades and faculty/staff at schools in Hillsborough, Pinellas and Pasco counties. • Nationally ranked top 25/350, best-selling photographer company wide, based on sales per shoot. (Strawbridge) • Ranked top 10/31, best-selling photographer in the Tampa Bay area, based on sales per shoot. (Prestige)

Call Center Representative
Tampa, Florida, United States
Booking and confirming appointments via phone, email and website. Answer calls and return calls from voicemails, email inquires and various communication platforms such as Yelp and Google Assistant. Update client records with contact and billing details, appointments and services offered. Inform new and current clients about new services, specials and discounts Document client issues in their profiles on Insight and direct clients who weren't happy with their services to the appropriate administrative support staff. Communicated daily with customers, front desk staff, apprentices, support staff and a staff of 25 stylist through phone, email and our Slack APP. Created an instructional design flyer for staff to understand, know what to say and educated new clients on calls who were required to submit their credit card information to book an appointment with the salon.

Cook/ Prep/ Sangria Maker/ Customer Service
La La's Sangria Bar
Tampa, Florida, United States
Worked and prepared menu items, which included small plates such as salads, appetizers and various flat breads. Created an instructional ingredient flyer on how to create all of the company's signature flatbreads. Utilized and prepared various items with two MerryChef ovens for the entire kitchen even during peak hours of operation, even through late night schedule. Communicated and documented low call board with items to be order the following week by the owner, with the goal of keeping food menu items stocked consistently. Cooked, prepared, made and kept 6`-7 sangria flavors on constant rotation from the front bar kegs to maintaining back up kegs of sangria.

Customer Sales Associate/ Instructional Design Consultant
Gaia Donuts
Tampa, Florida, United States
• Assisted the company and worked on site to communicate while educating customers about the company's vegan, gluten free and top 8 allergen free bakery items. • Explained to customers about product knowledge, company sustainability efforts, company goals, ingredient content marketing, nutrition facts labels and identified partnering ingredient brands to vegan/ non-vegan customers across social media and online platforms. • Designed cake and bakery items catering request forms, which were created by utilizing GoogleDocs via Google Forms, with various online platforms to determine customer's requested due dates, specific flavor request needs and to determine the company's staffing needs to complete the requested project.

Customer Service Associate/ Grill and Prep Cook
Tampa, Florida, United States
• Assisted the company and its two restaurant sites in communicating while educating customers about vegan menu, product knowledge, sustainability, company goals, ingredient list, nutrition facts and identified partnering brands to vegan/ non-vegan customers across social media and online platforms. • Worked and prepared numerous breakfast, lunch and dinner menu items. Items included smoothie bowels, salads, burgers/ phillies/ grilled sandwiches, various appetizers, sides, entrees and monthly specials.

Instructional Design Internship
Tampa, Florida, United States
• Created digital ingredient panels to communicate which were the specific ingredients are included for signature burgers/ sandwich items for the customer product knowledge, so they were able to make better informed decisions about their diet. • Created and coordinated numerous online product requests via Google Docs and Google Forms. • Also assessed staff needs and conducted an assessment and cross POS system evaluation with a tipping method so staff could be compensated effectively during customer interaction. • Created online forms to initiate employee application process, which included employee application, meeting requests, tip calculation form and sales of the day reconciliation and food waste logs via Google Docs and Form; Recommended where those links could be placed along the existing company website, social media and online platforms to drive more streams of revenue to the business. • Designed cake/catering request forms designed via ‘GoogleDoc" and Google Form to determine customer’s requests, allergen notifications and specific needs that would the needs of the customers.

Career Services Advisor/ National Admission Represent
Tampa, Florida, United States
Advise, provide resources, and give information in the topics of career opportunities for Fashion Design and Fashion Merchandising post-graduates and Alumni. Communicate and maintain multiple demands of employers seeking out graduates in both disciplines in the fashion industry. Networking and connecting students to those employers on a local and national scope to help them secure viable job opportunities. Provide professional guidance and on-going communication with current students and alumni with information on how to of generating career networking contacts, interviewing skills, salary negotiations, and career advancement. Consult with individuals who are pending graduates/alumni in personal, social, academic graduation concerns and refer student to appropriate support service of the Academy college community. National Admission Representative: June 2005 - January 2006

Residence Hall Director
The University of California at Berkeley
Joe L. Wynn, Jr.'s Contact Information
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