Joelle Johnston
Senior Business Analyst @ Alberta Pensions Services Corporation (APS)
About
I am a process and systems-focused Business Analyst with 15 years of experience in the public sector (post secondary), developing sustainable solutions to support a wide range of business users in meeting and exceeding their organizational objectives. I specialize in the optimization of business processes and business systems, acting as a liaison between functional areas across an organization, and for the technical teams and vendors who administer the systems they use everyday.
Canada
Edmonton
Higher Education
Data Management, Privacy Compliance, Policy Analysis, Information Use and Management, Cross-functional Collaborations, Testing, Quality Assurance, Consensus Building, Program Development, Project Scope Development, Stakeholder Management, Strategic Planning, Communication, Project Management, Relationship Building, Solution Implementation, Training Delivery, Business Process Re-engineering, Business Process Design, Business Systems Analysis
Experience
Senior Business Analyst
Alberta Pensions Services Corporation (APS)
Edmonton, Alberta, Canada
Business Analyst, Information Services, Office of Advancement
University of Alberta
CRM/ERP system and user support, business process development and optimization, project initiation and management, process and system-based solution design and implementation, development and management of systems training program
Business Analyst, Advancement Records, Office of Advancement
University of Alberta
Records Analyst, Advancement Records, Office of Advancement
University of Alberta
Education
University of Alberta
Business Analysis
Joelle Johnston's Contact Information
Phone
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