Joelle Al-Samman

• Streamlined HR processes for increased operational efficiency through the development of standard operating procedures. • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios. • Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions. • Worked with managers to write employees KPIs • Improved organizational culture and morale through the implementation of employee engagement initiatives. • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization. • Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions. • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods. • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times. • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions. • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions. • Established effective succession planning strategies to prepare future leaders in line with organizational objectives. • Distributed employee engagement surveys to identify areas of improvement. • Created and implemented forward-thinking initiatives to improve employee engagement. • Structured compensation and benefits according to market conditions and budget demands. • Recruited top talent to maximize profitability. • Worked with managers to achieve compliance with organizational policies, and recommending necessary changes. • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees. • Manage company LinkedIn profile. • Job posting.

• Preparing insurance medical cards for new employees and for employees who damaged their medical cards • Reimbursement task for employees medical bills • Responsible for chronic medicine requests from employees and insuring their medicines • Helping the employees in booking appointments with good doctors • Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Collaborated with team members to deliver quality health care to patients

• Preparing contracts for new employees • Reference checks for new employees • Screen interviews • Data enty for related companies • Preparing HR tests for new employee • Confirmed appointments and interviews with job candidates. • Supported job fairs and recruiting events. • Conducted effective research on potential job candidates and compiled details into reports. • Operated and maintained applicant tracking and candidate management systems. • Coordinated incoming job requisitions and applications. • Worked with recruiting teams and human resources representatives to accomplish hiring objectives. • Scheduled and conducted interviews each week. • Assisted with writing job postings and job descriptions for boards. • Pre-screened resumes prior to sending to corporate hiring managers for consideration. • Completed human resource operational requirements by scheduling and assigning employees.