Joel Sam Jose
Network Infrastructure Engineer @ IBM
United States
Poughkeepsie
Computer & Network Security
Juniper Switches, Juniper JNCIA, Juniper SRX, Juniper Firewalls, Virtual Private Network (VPN), Network Switches, Network Infrastructure, SAP Master Data Governance, Workflow Automation, Approval Process, Issue Management, Compliance Regulations, Documentation, Zoom, Google Classroom, Google Suite, Canva, Basic Troubleshooting for Virtual Classrooms, LEGO Mindstorms Programming, VEX Robotics Design & Programming
Experience

SAP Workflows & GRC Administration Intern
Houston, Texas, United States
Analyzed and documented the design and functionality of ZitaTech’s ADS tool in SAP Master Data Governance, contributing to process-optimization recommendations. Collaborated on the build, test, and deployment of workflow-driven approval processes, validating approval chains, escalation rules, and mandatory field checks to ensure data integrity. Managed SAP security roles and authorizations creating, assigning, and simulating user roles via SU01, PFCG, and SUIM, to uphold the principle of least privilege. Identified, reported, and resolved authorization gaps impacting workflow routing, reducing potential compliance risks. Supported Governance, Risk, and Compliance activities, including user access reviews, firefighter ID tracking, and audit readiness preparations, strengthening overall control frameworks. Gained hands-on experience at the intersection of workflow automation, data governance, and security compliance within a large-scale SAP environment.

Summer Intern
Robotix Institute
Brentwood, Tennessee, United States
As an intern at the Robotics Summer Camp, I was part of the team that planned, coordinated, and executed a multi-age STEM program that introduced students to real-world robotics concepts. The camp served children and teens aged 6 to 18, using platforms like LEGO Mindstorms and VEX Robotics to deliver age-appropriate, hands-on learning experiences. My key responsibilities included: - Part of a team of instructors and volunteers to deliver hands-on learning experiences that fostered creativity, critical thinking, and teamwork. - Managing logistics, including scheduling, material preparation, safety protocols, and parent communication to ensure a smooth and productive camp environment. - Facilitating workshops, competitions, and demonstrations to keep students actively engaged and challenged throughout the camp. Key Successes: - Increased student engagement through interactive projects, including building simple robots and programming obstacle courses. - Maintained a 95% parent satisfaction rate, with many students returning for additional sessions. - Mentored older students to become peer leaders, fostering a collaborative and supportive learning culture.
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