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* Property and Casualty License. * Contact local businesses to drive business insurance, workers compensation and disability insurance sales * Provide prompt, accurate, and friendly customer service. Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification * Work with the agent to establish and meet marketing goals. * Market property/casualty, life, health, bank and mutual fund products

* Answer inbound disconnect or downgrade calls and attempt to save TV, phone and internet * products. upsell products on every call. * Handled both Business and Residential accounts * Uncover and track reasons for disconnects and adhere to the schedule, policies and procedures * of the department * Participated in special projects and performs other duties as assigned. * Conduct side-by-side monitoring and demonstrate excellent interpersonal skills in order to provide. * immediate feedback and mentoring to team members * Consistently review the Directors Screen/RTA to assist the representatives in managing their * productivity. * Provide feedback to the Supervisor regarding the performance of team members. * Work with team members on improving areas of weakness with 15 to 30 min coaching sessions * to help improve their numbers * Performs such other duties, as the supervisor may, from time to time, deem necessary.

* ATAX is a full-service national tax preparation and business services company. We are proud of the fact that we are 100% Latino-owned, and that we serve clients in both English and Spanish. * At ATAX Manhattanville we offer many services to help you with your personal and business finances: * Tax Planning * Tax Implementation * Accounting * Personal Taxes * Business Taxes * Payroll * Incorporation Services - Business structure creation, including C-Corp, S-Corp, LLC, Professional Corporation, and Not-for-Profit * Whether you need help untangling your personal finances or are simply overwhelmed in managing your business’ accounting needs, we would love to help you.

* – Growing revenue through expanding customer education of business solutions and product offerings * – Utilize a consultative selling approach in-center and with cross market, key and portfolio accounts * – Project hunt for new business to ensure that business portfolio is growing; identify and grow new and existing customer accounts using all available resources * – 100% corporate customer retention; resulting in repeated revenue * – Consult on complex printing orders to provide clarity to end users * – Develop and maintain multiple $500k customers in business portfolio